Area Sales Manager

Company Description SAMSUNG SERVICE is part of the global Samsung ecosystem, focused on delivering reliable after-sales support and service solutions to customers. The organization works closely with regional partners and service centers to maintain high standards of customer satisfaction and operational excellence. Team members collaborate to ensure that service processes, quality controls, and customer interactions align with Samsung’s brand values. Working at SAMSUNG SERVICE offers exposure to a dynamic, customer-centric environment with opportunities to contribute to continuous improvement and growth. The company values integrity, accountability, and a strong focus on customer needs.
Role Description The Area Sales Manager at SAMSUNG SERVICE is a full-time, on-site role based in Koch Bihar. This role is responsible for managing and growing sales within the assigned territory, focusing on service-related offerings and customer engagements. Day-to-day tasks include planning and executing area sales strategies, monitoring performance of service partners, and ensuring sales targets and KPIs are met. The Area Sales Manager will visit retail and service outlets, build relationships with channel partners, and coordinate promotional activities to drive business growth. The role also involves preparing regular sales reports, analyzing local market trends, and collaborating with internal teams to improve customer experience and operational efficiency.
Qualifications
Proven experience in area or regional sales management, preferably in consumer electronics, telecom, or related service industries.
Strong skills in territory planning, target setting, performance monitoring, and sales reporting.
Ability to build and maintain relationships with channel partners, retailers, and service centers.
Solid understanding of customer service principles and after-sales processes.
Effective communication, negotiation, and presentation skills.
Comfort with using MS Office and basic sales/CRM tools for data tracking and analysis.
Ability to work independently in the field, prioritize tasks, and travel regularly within the Koch Bihar area.
Bachelor’s degree in Business, Marketing, or a related field; relevant experience may be considered in lieu of formal education.
Fluency in English and local languages, with strong documentation and reporting skills.
Demonstrated commitment to ethical conduct, inclusivity, and a customer-first mindset.

Work arrangement
No