Technical Presales Engineer

Technical Presales Engineer
Company: We Cybers
Location: Cairo, Egypt
Work Arrangement: Remote
Employment Type: Full-Time
Experience: Minimum 2 years
About the Role
We Cybers is looking for a Technical Presales Engineer to join our growing team in Egypt.
The successful candidate will be responsible for supporting the sales process from a technical perspective, including understanding customer requirements, designing and presenting appropriate solutions, conducting product demonstrations and Proof of Concepts (POCs), and supporting solution implementation.
This role requires a strong combination of technical knowledge, presentation skills, customer communication, and problem-solving abilities.
Key Responsibilities
Understand customer business and technical requirements and translate them into suitable technology solutions.
Work closely with the Sales team to identify customer needs and develop appropriate technical solutions.
Prepare and deliver professional technical presentations and solution demonstrations in English.
Conduct product demonstrations and Proof of Concepts (POCs) for prospective customers.
Configure and support POC environments and troubleshoot technical issues during evaluations.
Prepare technical proposals, solution designs, architecture diagrams, and other presales documentation when required.
Participate in customer meetings and provide technical consultation throughout the sales cycle.
Support customers during solution deployment, implementation, and onboarding.
Assist with technical project implementation and ensure solutions are deployed according to the agreed requirements.
Coordinate with technology vendors and partners to address technical requirements and issues.
Provide technical training, knowledge transfer, and guidance to customers when required.
Maintain up-to-date knowledge of IT infrastructure, cybersecurity, cloud technologies, and relevant industry solutions.
Required Qualifications & Experience
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
Minimum 2 years of professional experience in Technical Presales, Solutions Engineering, IT Infrastructure, Cybersecurity, or a related technical role.
Strong understanding of IT infrastructure and cybersecurity concepts.
Hands-on experience with technical demonstrations, POCs, deployments, or implementations.
Experience working directly with customers and understanding their technical requirements.
Strong troubleshooting and problem-solving skills.
Ability to understand complex technical requirements and translate them into practical solutions.
Strong presentation and communication skills.
English Language Requirements
Excellent English communication skills are mandatory for this position.
The candidate must be able to:
Conduct technical presentations and product demonstrations in English.
Communicate confidently with customers and technology partners in English.
Explain technical concepts clearly to both technical and non-technical audiences.
Prepare professional technical documentation, proposals, and emails in English.
Participate effectively in English-speaking meetings and discussions.
Technical Skills
Experience or knowledge in three or more of the following areas is highly desirable:
IT Infrastructure & Systems Management
Network Technologies
Cybersecurity & Endpoint Security
RMM / IT Management Solutions
Backup & Disaster Recovery
Cloud Technologies
Microsoft Technologies
Endpoint Detection & Response (EDR/XDR)
Remote Monitoring & Management
IT Service Management
Virtualization Technologies
Network & Security Solutions
Professional Skills
Excellent verbal and written communication skills.
Strong presentation and public-speaking abilities.
Customer-oriented mindset.
Strong analytical and problem-solving skills.
Ability to manage multiple POCs and customer requirements simultaneously.
Ability to work independently in a remote environment.
Strong teamwork and collaboration skills.
Ability to learn new technologies and solutions quickly.
Professional attitude and strong attention to detail.
What We Offer
Remote working environment.
Opportunity to work with a broad portfolio of IT infrastructure and cybersecurity solutions.
Exposure to international customers, vendors, and technology partners.
Opportunities to work on real-world POCs, implementations, and technical projects.
Professional growth within a growing technology company.
If you are a technically strong Presales Engineer who enjoys customer interaction, delivering technical presentations, conducting POCs, and turning customer requirements into practical solutions, we would like to hear from you.

Work arrangement
Yes