Live opening · Posted 2 days ago
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Job description
BUILD YOUR CAREER IN Credence Global Solutions
Executive – Customer Service | US Healthcare Patient Support - US HEALTHCARE!
Freshers & Experienced Professionals Welcome!
12th Pass | Undergraduates | Graduates Can Apply
Bring Your Experience from Any Industry — We’ll Train You!
Whether you are looking for your first job or your next career opportunity, step into the growing world of US Healthcare and build professional skills that can take your career forward.
Freshers – Starting Salary Package: ₹4.71 LPA
Experienced Applicants – Salary Package: Up to ₹7.16 LPA
Compensation for experienced candidates will be based on relevant experience and role eligibility.
WHAT WILL YOU DO?
You will be part of a US Healthcare Customer Service team, assisting patients with healthcare-related queries and service requests.
You may help patients who need to:
Understand what to do when their pharmacy is closed
Get assistance with a medication refill request
Connect with a nurse
Connect with an online pharmacist
Seek assistance with medication or medical-supply delivery
Understand the next step for their healthcare service
Your role is to listen, understand, follow the defined process, and connect the patient with the appropriate healthcare professional or service team.
You don't need to be a healthcare expert — we'll train you!
WHO CAN APPLY?
Freshers and experienced professionals are welcome.
12th Pass / Undergraduates - Freshers with no prior work experience
No Education bar for experienced Customer Service / International Voice professionals
Candidates looking to build a career in US Healthcare
For freshers, your willingness to learn, communication skills and attitude matter more than your degree.
WHAT WE OFFER
₹4.71 LPA starting package for Freshers
Up to ₹7.16 LPA for Experienced Applicants
7 Weeks Structured and Paid New Hire Training
Free Medical & Life Insurance
Free Home Pick-up & Drop Transportation (AC Cabs)
Cross-functional growth opportunities within 6 months for experienced candidates, subject to performance and eligibility
Exposure to the US Healthcare Industry
9-hour shift – 8 hours login + 1 hour break
8 weekly offs per month – 2 consecutive days a week
Rotational shifts after completion of training, with limited changes based on business requirements
START FRESH. GROW FURTHER.
If you're a fresher, this could be the beginning of your professional journey.
If you're experienced, this could be an opportunity to move into the growing US Healthcare industry and take your career forward.
APPLY NOW & BUILD YOUR CAREER IN US HEALTHCARE!
About the Company
Credence Global Solutions is a diversified technology-driven financial transformation company with deep expertise and a focus on Receivables Management, Health care RCM, Technology Platforms and Contact Center verticals. Credence services leading telecommunication, health care and media companies in the United States.
We are 5000+ employees strong who provide exceptional performance that is customer friendly & compliant; and deliver world-class results to ensure brand integrity.
Health care providers serviced by Credence include medical transport providers, emergency physicians, health infusion service providers, and diagnostic laboratories.
In the telecommunication vertical, Credence serves four of the top five providers in the United States.
Our Group Companies:
❖Credence Resource Management, LLC - Focuses on providing Receivables Management and voice-based BPO services, is the flagship company of the Credence Group.
❖Innoval Global Solutions, LLC & Medstat Inc - Provide RCM services to health care providers.
❖iValuate Global Technologies - Provides Technology platforms that enhance productivity and compliance for creditors and health care providers.
Our mantra is Excellence Beyond Belief!
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