Telecaller_Work From Home

About The Opportunity
A fast-growing remote-first consulting firm operating across India, we specialize in lead generation, customer engagement, and conversion optimization for B2B and B2C clients across sectors like edtech, fintech, and e-commerce. We empower our telecallers with smart tools, real-time analytics, and performance-based incentives to drive high-impact conversations from anywhere in India.
Role & Responsibilities
Make outbound calls to pre-qualifed leads using CRM tools to schedule demos, collect feedback, or close simple conversions.
Follow structured scripts and objection-handling playbooks to deliver consistent, persuasive messaging tailored to client verticals.
Log call outcomes, update lead statuses in real-time, and escalate qualified prospects to sales managers.
Attend daily stand-ups and weekly coaching sessions to refine pitch tone, cadence, and conversion techniques.
Comply with Do Not Call (DNC) lists and data protection guidelines while maintaining high ethical communication standards.
Hit daily call volume targets and monthly conversion KPIs while maintaining call quality scores above 85%.
Skills & Qualifications
Must-Have
CRM tools
Call center software
Objection handling
Lead qualification
Script adherence
KPI tracking
Telecom compliance
Basic Excel
Preferred
Experience in edtech/fintech sales
Headset with noise cancellation
Experience with Freshcaller or Zoho CRM
Benefits & Culture Highlights
Work from home with flexible shifts (morning/evening/night)
Performance-linked bonuses + monthly incentives
Free access to sales training and certification modules
Skills: crm tools,kpi tracking,crm,lead qualification,objection handling,incentives,b2b

Work arrangement
Yes