Front Office Executive

Job Responsibilities
Greet and welcome patients, visitors, and guests in a courteous and professional manner.
Manage patient appointments, registrations, and scheduling efficiently.
Answer incoming calls, direct queries to appropriate departments, and provide accurate information.
Maintain accurate patient records, files, and front desk documentation.
Handle inquiries regarding hospital services, facilities, and procedures.
Coordinate with medical, billing, and nursing staff for smooth patient flow.
Monitor and manage waiting areas, ensuring cleanliness and order.
Process patient check-ins and check-outs, including issuing ID cards and visitor passes.
Assist in billing-related queries and ensure proper documentation of payments if required.
Maintain confidentiality of patient and hospital information.
Prepare and submit daily reports on front desk activities, patient flow, and visitor records.
Support administrative staff in clerical and reception-related tasks as needed.
Escalate complaints or unusual incidents to the Front Office Manager promptly.
Skills: administrative,front office,daily reports

Work arrangement
No