PreSales Team Lead - Real Estate

Team Lead – Pre-Sales | Real Estate
Location: Chennai
Experience: 3+ years
Compensation: Salary based on experience, plus incentives and conveyance support
About the Role
Pre-Sales Team Lead to manage incoming property enquiries and guide the team in converting qualified leads into site visits. You will oversee daily lead flow, coach pre-sales executives, track performance, and work closely with the sales team to achieve daily and monthly site-visit targets.
Key Responsibilities
Manage enquiries from calls, digital campaigns, and other lead sources.
Assign leads to pre-sales executives and ensure prompt, consistent follow-up.
Train the team on customer conversations, project information, objection handling, and appointment setting.
Understand prospective buyers’ requirements and help the team qualify leads accurately.
Coordinate with the sales team to schedule and confirm site visits.
Track follow-ups, appointments, completed site visits, and lead conversion rates.
Review call quality and individual performance, providing regular coaching.
Maintain accurate lead records and prepare daily and monthly performance reports.
Identify gaps in lead handling and improve processes to meet site-visit targets.
Candidate Requirements
At least 3 years of experience in real estate pre-sales, telecalling, or lead management.
Experience leading or training a pre-sales team.
Strong communication, customer handling, and follow-up skills.
Ability to manage lead data, monitor team performance, and work toward daily and monthly targets.
Familiarity with CRM tools and the Chennai residential property market is preferred.
Relevant experience: Candidates with pre-sales experience at residential developers such as Casagrand, TVS Emerald, Urbanrise, DRA Homes, Appaswamy, Navin’s, or similar companies are encouraged to apply. These are examples; experience with other real estate companies is equally welcome.

Work arrangement
No