Senior Account Manager (Inbound Marketing)

$5,000 - $7,000 per month - depending on country, skillset and experience.
This is a position for an A-player Senior Account Manager - SEO/Local SEO/Ads/Funnels.
Watch this 5 minute video to understand why this position is fantastic for the right person:
https://www.loom.com/share/410d508d03ad418cb8d0128f639e112a
Who we are
An inbound marketing agency focused exclusively on MSPs (local B2B IT Management). We make local funnels (Google Maps, 50-60 page websites, G-Ads, etc) to help them attract more inbound, highly qualified leadflow.
Since we’ve started in 2020, we’ve made a name for ourselves as one of companies with the most proven results. We really give a shit about our reputation, try to onboard only fantastic-fit clients.
What’s cool about us
Employees almost never leave because they want to; we’ve got a sticky culture. Work is fast, but the team is close.
Pioneering solutions with AI. On the forefront of tech. To date, we’re still the only ones with a DIY program for inbound marketing, and we launched that 2 years ago already (on chatGPT 3.5).
Inevitably going to become the nr. 1 marketing agency in our industry. I’ve been saying the same thing since we were just a team of 3, now we’re 20+, and we’re currently likely top 3 in name recognition in our industry.
Passion for good service, but we can still use a lot of help - which is where you (and future CSMs) come in.
Ideally no support admins, only CSMs - so customers always get white glove service.
What you’ll actually do
Be the heart & face of the company.
Analyze local inbound marketing campaigns and get the teams to prioritize improvements in the right order to pull all clients towards results.
Be a leader to clients and help them do the things THEY need to do.
Note that your clients will be business owners $2m-$20m per year, so you need to have gravitas.
Client communication flows through you, incl tickets, which you relay to the team.
Ensure tickets get processed with great care and attention to detail.
Make everyone in the company move faster.
Non-negotiable — please don’t apply unless this is you
Native English (accent). You write and speak at (above-)native level.
Follow-through & attention to detail that’s almost a compulsion. You close loops. Nothing falls through you. Ever. (It’s the #1 thing we hire for, and the #1 thing people fail.)
Have gravitas. Clients will be looking for your consultation and leadership. They are business owners. You need to be able to reassure and guide them towards results.
You have lots of experience (>5 years) and a natural feel for inbound marketing — Google Ads, SEO, local SEO, CRO, design and click-through — well enough to be useful on a real client call, not just buzzword-fluent.
B2B experience, ideally from a serious agency. You’ve seen what “good” looks like at scale, not just at a 3-person agency.
Proactive, not reactive. You catch the problem before the client ever feels it.
Customer inquiries get responded to instantly.
US-friendly hours, and
You’re here for the long game. We invest heavily in our people and we want someone who’ll grow with us for years, not months.
Negotiable — nice, not required
Hands-on Claude Code / AI-automation chops. We use AI a LOT and you’ll be expected to make improvements to the tools we’ve made for you (plus make your own tools!)
How to apply
Send us a 3-5 minute video (Loom/similar ideally) sharing your relevant experience to recruitment@msplaunchpad.com to get the ball rolling.

Work arrangement
Yes