Assistant Manager

Company Description Hypershine Cleaning Services is a professional cleaning solutions provider founded in September 2024 and based in Sangli. The company delivers high-standard residential and commercial cleaning services, backed by over a decade of leadership experience in operations and logistics. With a leadership team that has managed large-scale fleets and field operations for global brands like Zomato, Hypershine brings precision, punctuality, and systematic management to the cleaning industry. Services include deep cleaning for homes, commercial maintenance for offices and retail spaces, post-construction cleaning, and professional sanitization. The organization focuses on managing client environments with the same efficiency used to run world-class logistics networks.
Role Description The Assistant Manager role at Hypershine Cleaning Services is a full-time, on-site position based in Sangli. The Assistant Manager will support daily operations, including scheduling and supervising cleaning teams, coordinating client appointments, and ensuring service quality standards are consistently met. This role involves monitoring workflow, managing supplies and equipment, and assisting with on-site inspections to maintain safety and cleanliness protocols. The Assistant Manager will also help resolve client queries, support billing and documentation processes, and provide regular reports to senior management on performance, productivity, and customer satisfaction. Collaboration with the leadership team to improve processes, implement best practices, and support staff training is a key part of this position.
Qualifications
Strong operations and team management skills, including scheduling, task delegation, and performance monitoring.
Experience in customer service and client relationship management, with the ability to handle feedback and resolve issues professionally.
Basic knowledge of cleaning procedures, safety standards, and quality control for residential and commercial environments.
Proficiency in using office software and digital tools for reporting, documentation, and communication.
Excellent organizational and time management abilities, with attention to detail and a focus on punctuality.
Effective verbal and written communication skills in en_US, with the ability to interact clearly with staff and clients.
Ability to work on-site in Sangli, including occasional field visits, and adapt to a fast-paced operational environment.
Prior experience in operations, logistics, facilities management, or service-oriented industries is preferred.
Diploma or degree in business administration, operations management, hospitality, or a related field is an advantage.

Work arrangement
No