Online Sales Specialist

Company Description Barraid is an online retailer in India specializing in bar accessories and barware for home and professional use. The platform offers a wide range of products, including decanters, cocktail shakers, peg measurers, ice buckets, bottle stoppers, beer glasses, ash trays, and liquor dispensers. Barraid focuses on unique and stylish bar accessories that enhance the beverage experience and bar presentation. The company serves customers seeking convenient online purchasing, quality products, and a curated selection of bar essentials.
Role Description The Online Sales Specialist is a full-time remote role responsible for driving online sales and ensuring a positive digital shopping experience for customers. Day-to-day tasks include responding to customer inquiries, guiding buyers through product selections, and managing order-related communication through email, chat, and other online channels. The specialist will support promotional campaigns, coordinate with marketing to highlight key products, and monitor website performance metrics relevant to sales. Additional responsibilities include maintaining product listings, identifying upselling and cross-selling opportunities, and providing feedback to improve customer experience and sales processes.
Qualifications
Customer-focused skills including Customer Service and Training to support buyers and enhance their experience.
Strong Communication abilities for clear, professional interactions across email, chat, and other online channels.
Sales skills to convert leads, manage inquiries, and drive revenue through upselling and cross-selling.
Online Marketing knowledge to support digital campaigns, product promotions, and basic analytics.
Comfort with e-commerce platforms, order management systems, and basic data tracking tools.
Ability to work independently in a remote environment, manage time effectively, and meet sales targets.
Prior experience in online retail, e-commerce, or a customer-facing sales role is preferred.
Relevant education or training in business, marketing, or a related field is an advantage.

Work arrangement
Yes