Vice President Operations

Company Description M.E. Hub (Micro-Entrepreneurship Hub) is an ecosystem dedicated to empowering micro entrepreneurs, creative creators, gig economy workers, and freelancers to build sustainable businesses. The organization provides mentorship, collaborative support, and proven frameworks that help individuals develop resilient and entrepreneurial mindsets. With a mission grounded in grit, grind, and gratitude, M.E. Hub focuses on fostering self-reliance and meaningful growth. Operating across Africa, the Middle East, and beyond, M.E. Hub is not just a community but a movement for abundance and purposeful living.
Role Description The Vice President Operations is a full-time remote role responsible for overseeing and optimizing the day-to-day operations of ME Hub’s ecosystem. This role will design and implement operational strategies, manage processes and systems, and ensure alignment with the organization’s mission and growth objectives. The Vice President Operations will oversee performance metrics, manage budgets and P&L, and drive operational excellence across programs and services. Key responsibilities include leading cross-functional projects, improving customer and member experience, ensuring efficient resource allocation, and coordinating with leadership to support strategic initiatives. The role also involves building and mentoring high-performing teams, establishing scalable frameworks, and continuously enhancing operational standards.
Qualifications
Strong Operations Management skills, including process optimization and performance management.
Proven experience in P&L Management, budgeting, and financial oversight for growing organizations.
Background in Customer Service and stakeholder experience, with a focus on member-centric and community-oriented operations.
Expertise in Strategic Planning, translating mission and vision into actionable operational roadmaps.
Advanced Project Management capabilities, including leading cross-functional initiatives and managing timelines and resources.
Experience in remote team leadership and collaboration across diverse geographies and cultures.
Excellent analytical, communication, and decision-making skills, with a data-informed approach to operations.
Bachelor’s degree in Business, Operations Management, or a related field; advanced degree or relevant certifications are an advantage.
Previous experience in entrepreneurial ecosystems, startups, or impact-driven organizations is highly beneficial.

Work arrangement
Yes