Analyst

This is a Fully Remote Job
About Our Client:
This organization operates within the non-bank financial services sector, specializing in mortgage servicing and originations. It manages a substantial portfolio of mortgage loans and aims to deliver reliable servicing and lending programs to a diverse set of customers, clients, and investors. The company emphasizes customer loyalty through consistent service and integrity, supporting homeowners and fostering long-term relationships.
About the Opportunity:
The ANALYST, COMMERCIAL SPECIAL SERVICING is responsible for managing a diverse portfolio of non-performing commercial and residential mortgage loans. This role involves performing detailed loan and property analyses, vendor administration, investor communication, and supporting asset managers. The position contributes to maintaining accurate servicing operations and supports risk management by identifying loans that may require special servicing.
Responsibilities:
Review loan accounting and verify calculations for legal demands
Manage inbound communication from borrowers and internal teams
Analyze property valuation and inspection reports
Review property operating data from borrowers or property managers
Examine commercial loan documents for borrower obligations
Monitor performing loan reports to identify risk of transfer to special servicing
Track property tax and insurance status for assigned loans
Serve as liaison with external special servicers
Administer requests and instructions from external servicers and asset managers
Maintain accurate system data and reports
Collaborate regularly with offshore and internal resources
Review servicing agreements for responsibilities and deadlines
Manage invoices and reports from third-party vendors
Support primary servicing representatives with borrower outreach and market analysis
Ensure compliance with training, audits, and reporting requirements
Identify operational issues and propose solutions
Perform additional duties as assigned
Requirements:
Minimum two years of experience with defaulted commercial loans
Understanding of commercial loan documents, covenants, and compliance
Knowledge of commercial real estate income property documents
Effective verbal and written communication skills
Ability to work independently with minimal supervision
Strong problem-solving and decision-making abilities
Experience meeting detailed reporting requirements
Ability to work under pressure and adjust to priorities
Proficiency with Microsoft 365, Adobe, and loan servicing software
Demonstrated teamwork and collaboration skills
Successful completion of background screening and any applicable licensing
Pay Range and Compensation Package:
The salary range for this position is expected to be $48,000 to $60,000 per year, depending on geographic location, experience, and qualifications
Eligibility for performance-based bonus subject to applicable plans
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes