Client Success & Sales Representative

About Perfectly
Perfectly helps businesses improve their online presence and conversion performance through professionally designed, conversion-focused landing pages.
We combine landing page design, UX, conversion-focused copy, and CRO principles to help businesses generate more leads, inquiries, bookings, and sales.
About the Role
We are looking for a Customer Success & Sales Representative who understands landing pages, CRO, UX, and digital marketing and can confidently communicate with potential and existing clients.
This role is focused on sales, client communication, relationship management, and customer success.
You will not be primarily responsible for finding prospects or generating lead lists. Our BDR team will identify and initiate contact with potential clients. Your responsibility will be to take qualified opportunities further through communication, qualification, sales, follow-up, and client relationship management.
Key Responsibilities
Communicate with prospects and existing clients.
Take over qualified opportunities generated by the BDR team.
Understand the client's business, target audience, goals, and current website.
Identify business reasons for improving a landing page.
Identify conversion opportunities and explain them clearly.
Conduct sales conversations and present Perfectly's services.
Explain landing pages, CRO, UX, conversion-focused copy, and related concepts in clear business language.
Review existing landing pages and identify potential conversion problems.
Explain how changes to structure, UX, messaging, CTA placement, trust elements, and user flow can improve the conversion experience.
Follow up with prospects throughout the sales process.
Handle questions and objections professionally.
Help move qualified prospects toward a purchase.
Maintain strong relationships with existing clients.
Coordinate client communication with the technical/design team when necessary.
Ensure that clients receive clear communication throughout the project.
Identify opportunities for future cooperation or additional services.
Keep accurate records of sales opportunities and client communication.
Escalate complex technical or commercial questions to the Founder or relevant team member when necessary.
What We Are Looking ForRequired
Strong English communication skills.
Good understanding of landing pages.
Understanding of Conversion Rate Optimization (CRO).
Understanding of basic UX principles and user journeys.
Understanding of conversion-focused website structure and copy.
Ability to identify basic conversion problems and opportunities.
Strong sales and communication skills.
Ability to explain digital/technical concepts in simple business language.
Strong client relationship and follow-up skills.
Ability to work independently.
Comfortable with a performance-based compensation model.
Nice to Have
Russian language skills or
Arabic language skills.
Previous experience in sales, customer success, account management, business development, or digital services.
Experience with landing pages, CRO, UX/UI, SEO, digital marketing, SaaS, or web development.
Experience reviewing or auditing websites and landing pages.
Familiarity with tools such as Google Analytics, PageSpeed Insights, Hotjar, Microsoft Clarity, or similar tools.
Basic HTML/CSS knowledge is a plus.
Experience working with international clients is a plus.
What This Role Does NOT Primarily Involve
This is not primarily a lead-generation or prospect-research position.
Perfectly BDRs will be responsible for identifying and generating potential clients.
The Customer Success & Sales Representative will focus on:
Qualified Lead → Communication → Qualification → Sales → Client Relationship → Customer Success
Performance-Based Engagement
This is a performance-based role.
Compensation will be connected to measurable business results according to the agreed compensation structure.
The initial cooperation period is 3 months.
During this period, we will evaluate:
Sales performance
Quality of client communication
Understanding of landing pages and CRO
Ability to explain Perfectly's value proposition
Client relationship management
Follow-up and reliability
Ability to work independently
Overall contribution to the sales and customer-success process
Successful team members may be offered continued cooperation and expanded responsibilities based on performance and business needs.
Potential Growth
Depending on performance and experience, this role may develop into:
Customer Success & Sales Representative → Senior Sales Representative → Account Manager → Sales Lead
A strong performer with leadership ability may eventually be responsible for coordinating BDRs and managing parts of the Perfectly sales process.

Ideal Candidate
The ideal candidate understands both business and digital conversion and can use that knowledge effectively in a sales environment.
They should be able to look at a company's landing page and understand:
What the business is trying to achieve → who the target customer is → what may prevent conversion → what could be improved → how Perfectly can help.
Most importantly, they should be confident in sales and client communication. They should be comfortable taking a qualified prospect through the sales process, understanding their needs, answering questions, handling objections, following up consistently, and maintaining a professional relationship throughout the entire client journey.
The ideal candidate should be someone who can build trust with prospects and clients, communicate clearly and professionally, and turn qualified opportunities into long-term client relationships.

Work arrangement
Yes