Branch Supervisor

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Branch supervisor to join our team in Port Elizabeth
Join Our Mission at Takealot Fulfilment Solutions | We Are TFS
Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.
Who We're Looking For:
Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.
At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.
This position reports to the : Hub Manager
Your responsibilities can include:
Responsible for the supervision of the fleet and all other secondary roles which flow from this function.
Ensures the on-time delivery of product to/from the distribution center.
Ensure that fleet is adequate for operations and fully maintained
Ensure effective maintenance of fleet and manage schedules vehicle services
Ensure consistent application of company policies and procedures
Must continually work to promote the orderliness and cleanliness of the work area and maintain all company standards.
Maintain daily meetings with staff. Meetings are focused on KPI management and other operational feedback for MR and Last mile deliveries
Works closely with management to identify and resolve all issues and ensure quality service to our customers
Ensures all drivers follow company procedures and apply discipline when and if necessary.
Perform all other duties as assigned by the Branch Manager
It is required of you to work until your daily responsibilities are completed, which might result in you working longer than normally.
Ensure Drivers are available for last mile deliveries daily, by working closely with the labour brokers with driver and assistant requirements.
Compete accident and incident reports timeously and submit to respective parties
Ensure that fleet costs are clearly recorded and reported to Branch Manager
Manage daily staff and overtime efficiently to ensure labor cost is controlled
Extracts data and generates reports which will assist in performance tracking and decision making.
Ensures all CODs are cashed up and reconciled daily.
All administrative documentation is labelled and filed as per procedures.
All daily, weekly and monthly reports/ meeting minutes are up to date
KPI reports sent out timeously daily and are posted on notice boards
Trains and supervise Driver Admins and Drivers to carry out the functions under their control.
Uploads all new drivers for verifications.
Oversees and arranges staff transport.
Ensure that all staff are at work and attendance is 100%. All absent staff to have suitable corrective action to be taken consistently
Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures
Effective leadership and direction for the team through involvement and communication to deliver on the relevant key business drivers
Ensure 5S housekeeping standards are implemented and maintained
Implement and maintain health and safety standards in you appointment as Fire Fighter
Ensure the team complies to COVID19 protocols
Qualifications and experience:
Minimum of Grade 12
Tertiary qualification preferred
Minimum of 3 years’ experience
Attributes required :
Solutions-oriented, can-do attitude; self-motivated,
Self-starter with high energy levels
Strong organizational & prioritization skills
Attention to detail
Ability to interact with internal & external stakeholders at all levels
Comfortable with change and excellent team player
Comfortable with learning and adapting to new systems
Be able to work in a pressured environment
Be able to complete tasks quickly & efficiently
Be willing to go the extra mile
A structured and disciplined management style
Ability to motivate and inspire a team
Computer literacy (excel, word, PowerPoint)
Knowledge of vehicle tracking systems
Experience in directly and indirectly managing people to deliver continuous improvement
Why Join TFS:
Purpose-driven impact: Transform lives through logistics innovation
Advanced technology: Work with cutting-edge systems in a fast-paced environment
Career growth: Thrive in an agile space that champions continuous improvement
Inclusive culture: Your unique perspective drives extraordinary results
At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.
More than just a job, we offer:
A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.
Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.