Live opening · Posted 1 day ago
Customer Service Representative L2
LGC Group · Manchester, NH, United States
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At a glance
The key details from the original listing.
CompanyLGC Group
LocationManchester, NH, United States
Job typeFull-time
Work modeHybrid
Source
Smartrecruiters
Listed1 day ago
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About the role
Description supplied by the original job listing.
As a Customer Service Representative, you will be responsible for meeting customers’ requirements by completely and correctly communicating their needs. They will also ensure order processes are supported with accuracy, speed, and efficiency.
What you’ll do
Work with the Customer Service team on specific order support projects
Organizing and dispersing customer inquiries
Ensure order specific requirements are promptly communicated to appropriate departments
Prepare and provide documents based on customer requests.
Ensure orders are correct and up to date
Identify improvement opportunities and participate in establishing the department's performance metrics and CI programs
College Diploma in science, business or customer service
Commercial experience working in customer service or similar roles preferred
Experience using an ERP system such as Service Cloud would be an asset
Employment type
Full-time
Work arrangement
Hybrid
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