Business Analyst

At RUSH, we design, build, and manage purposeful digital experiences that better serve human kind. The purpose of this role is to provide hands-on Business Analyst and Account Management support to a select number of clients from pre-sales through to implementation and continuous improvement.
Key Responsibilities
Analyses clients' existing systems and business models.
Liaises extensively with external and/or internal clients.
Maps and documents interfaces between legacy and new systems.
Understands software development lifecycle.
Translates client requirements into highly specified project briefs.
Identifies options for potential solutions and assesses them for both technical and business suitability.
Conducts requirements analysis and prepares specific proposals for modified or replacement systems.
Develops solutions and related products.
Produces project feasibility and costing report.
Presents proposals to clients.
Works closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction.
Ensures that budgets are adhered to and deadlines met.
Draws up, supervises and documents testing schedule for complete system.
Oversees implementation of a new system including data migration.
Plans and works flexibly to deadlines.
Supports users on change control and system updates.
Provides training and user manuals to users of a new system.
Keeps up to date with technical and industry developments.
Works collaboratively with other IT team members.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations.
Core Soft Skills & Interpersonal Strengths
Clear & Respectful Communication: Strong verbal and written communication skills; ability to communicate respectfully and transparently.
Growth Mindset & Resilience: Comfortable navigating and adapting positively when project priorities or requirements evolve.
Ownership & Initiative: Proactive approach to identifying bottlenecks, taking accountability for outcomes, and driving solutions end-to-end.

Employment type
Full-Time

Work arrangement
No