Account Manager

Company Description Freeway Consulting LLC is a professional services firm that supports clients with tailored consulting solutions across a variety of industries. The company focuses on building long-term relationships by providing practical, results-oriented guidance that aligns with each client’s goals. Team members collaborate closely with clients to identify challenges, streamline processes, and improve performance. Freeway Consulting LLC values remote work, flexibility, and a culture of accountability and transparency, offering part-time team members the opportunity to contribute meaningfully while maintaining work-life balance.
Role Description The Account Manager is a part-time, remote role responsible for managing client relationships and ensuring high levels of satisfaction and retention. Day-to-day tasks include serving as the primary point of contact for assigned accounts, responding to client inquiries, and coordinating internal resources to address client needs and deliver agreed-upon services. The Account Manager will monitor project progress, track key deliverables, and communicate updates clearly and regularly to stakeholders. This role involves identifying opportunities to expand services, preparing proposals or estimates, and supporting basic contract or renewal discussions. The Account Manager will also maintain accurate records in CRM or project management tools, analyze account performance, and collaborate with team members to improve processes and client outcomes.
Qualifications
Strong account management and client relationship skills, including the ability to serve as a reliable primary contact for multiple accounts.
Experience with project coordination or basic project management, including tracking timelines, deliverables, and status updates.
Solid communication skills, both written and verbal, with the ability to present information clearly to internal teams and clients.
Comfort with remote collaboration tools and CRM or similar systems, and the ability to maintain accurate documentation and reports.
Ability to work independently in a part-time remote environment, manage competing priorities, and meet deadlines consistently.
Demonstrated problem-solving and critical-thinking skills with a focus on practical solutions and client satisfaction.
Previous experience in consulting, professional services, or account management is preferred but not required.
Associate or bachelor’s degree in business, communications, or a related field, or equivalent relevant experience.

Work arrangement
Yes