Conference, Sales & Events Manager

Oaks Port Douglas Resort are looking for an experienced Conference, Sales & Events Manager to join their team on a full-time basis.
This role extends beyond traditional event coordination, with a strong focus on driving MICE, wedding, and local event business, building and maintaining key market relationships, and identifying opportunities to grow revenue for the resort. You will play a critical role in achieving conferencing and events targets, maximising profitability, and delivering exceptional experiences across all events, weddings, conferences, and social functions.
Key Responsibilities Include:
Proactively source and secure new conference, events, corporate and group business through local networking, industry engagement and relationship building.
Develop and maintain strong relationships with local businesses, tourism partners, event planners, wedding coordinators, and key community stakeholders.
Drive enquiry conversion through proactive follow-up and a strong sales-focused approach.
Identify and pursue opportunities to grow conference, wedding, and social event revenue during need periods.
Conduct regular sales calls, networking activities, client entertainment, and business development initiatives.
Identify key need periods and implement promotional strategies to maximise revenue opportunities
Prepare proposals, negotiate contracts, and ensure all events are costed to achieve profitability targets
Monitor event profitability, including managing costs, preparing P&L reporting, and ensuring budgets are met and exceeded
Liaise with internal departments and external vendors to deliver high-quality events aligned with brand standards
Actively promote conferencing, events, and food & beverage offerings in line with the annual strategic marketing plan
Act as a problem solver, managing issues before, during, and after events to ensure client satisfaction
We are looking for a passionate and commercially driven Conference, Sales & Events professional who enjoys leading a team and delivering exceptional customer experiences, while achieving strong sales results.
To be successful in this role, you will have:
Demonstrated experience in sales, business development and revenue generation within the hotel, tourism, events, or hospitality industry.
Knowledge of the local Port Douglas, Cairns or broader Far North Queensland market would be advantageous
Experience using iVvy would be highly regarded.
Proven ability to convert leads into confirmed business and achieve revenue targets.
Strong local networking, relationship-building, and stakeholder management skills.
Strong organisational and project management skills, with the ability to manage multiple events simultaneously
A commercially focused mindset with the ability to identify opportunities and drive business growth.
High attention to detail and ability to manage reporting and administrative requirements

Employment type
Full-time

Work arrangement
No