Interior Sales & Design Manager

Key Responsibilities:
1. Sales & Lead Management
Manage and follow up on inbound leads and ensure timely conversion.
Support the team in achieving monthly and quarterly sales targets.
Handle customer meetings, understand requirements, and assist in closing sales.
Develop new business opportunities through networking and referrals.
Track the sales pipeline and ensure regular follow-ups.
2. Team Coordination & Support
Guide and support Sales/Design Consultants in their daily activities.
Monitor individual and team performance against targets.
Assist team members with customer negotiations and complex sales cases.
Coordinate with showroom, design, operations, production, and installation teams.
Conduct regular follow-ups with the team on pending leads and enquiries.
3. Customer Relationship Management
Build and maintain strong relationships with customers.
Ensure a high level of customer satisfaction throughout the sales journey.
Handle customer queries, feedback, and escalations professionally.
Focus on repeat business, referrals, and maintaining long-term client relationships.
4. Site Visits & Project Coordination
Support client site visits, measurements, and requirement discussions when required.
Ensure proper coordination between sales, design, and execution teams.
Review project requirements and ensure all necessary documentation is completed.
Support the team in ensuring smooth order processing and project handover.
5. Business Growth
Identify opportunities to increase sales in the modular kitchen and interior segment.
Promote new products, finishes, and ongoing offers.
Monitor competitor activities, market trends, and customer preferences.
Provide market feedback and suggestions to management for business growth.
6. Reporting & Performance Monitoring
Monitor daily, weekly, and monthly sales performance.
Prepare and submit sales reports to management.
Track lead conversion, order closures, pending enquiries, and revenue.
Identify performance gaps and take corrective actions with the team.
Required Skills & Competencies:
Strong communication, presentation, and negotiation skills.
Good knowledge of modular kitchens, interiors, furniture, materials, and finishes.
Strong customer relationship and sales management skills.
Good leadership and team coordination abilities.
Excellent follow-up and problem-solving skills.
Target-oriented with a strong business mindset.
Willingness to travel across for client/site visits.
Qualifications & Experience:
Bachelor’s degree or Diploma in Interior Design, Architecture, Civil, Marketing, or a related field.
4–7 years of experience in B2C sales, preferably in modular kitchens, interiors, furniture, or related industries.
Prior experience in handling or mentoring a sales team will be preferred.
Proven track record of achieving sales targets and managing customer relationships.

Work arrangement
No