Logistics Executive

Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Logistics Executive will be responsible for managing end-to-end forward and reverse logistics operations related to IT assets. This role involves close coordination with end customers, courier and 3PL partners, internal technical, warehouse, and billing teams to ensure timely asset pickup, movement, evaluation, and reporting. The position plays a critical role in asset lifecycle management, compliance documentation, and customer satisfaction.
What you’ll do as the Logistics Executive:
Coordinate directly with end customers (individual employees of clients) to schedule and manage IT asset pickups.
Handle customer requests related to asset pickup, redeployment, and movement.
Liaise with courier and 3PL partners for pickup scheduling, delivery tracking, and escalation management.
Plan, arrange, and dispatch appropriate packing materials to end users for secure asset transportation.
Prepare and manage in-transit documentation including Delivery Challan and E-Way Bill for asset movement.
Coordinate with the technical team for evaluation, testing, and status confirmation of received assets.
Work closely with the warehouse team to ensure accurate stock counts and proper accounting of customer-owned assets.
Collaborate with the billing team to support generation of tax invoices in line with customer SOWs and agreed commercials.
Prepare and maintain MIS reports for each customer, covering request status, shipment tracking, AWB, and POD details.
Ensure smooth communication across stakeholders and adherence to defined logistics processes.
What you will bring to the team:
Graduate with 5–6 years of experience in Warehouse, Logistics, specifically in LMD (Last Mile Delivery) for Forward and Reverse Logistics.
Strong working knowledge of the Courier and 3PL industry.
Experience handling IT asset movement and logistics documentation.
Good communication and coordination skills to work with customers, vendors, and internal teams.
Ability to manage multipl