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About the role
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D365 CE Functional Consultant (Project Operations)
Location: Hybrid / Remote UK
Salary: £55,000 - £70,000 + Benefits
We're supporting a growing organisation that is investing heavily in Microsoft Dynamics 365 and looking to appoint an experienced D365 CE Functional Consultant to play a key role in the evolution of their CRM and project delivery platforms.
This is an opportunity to join a collaborative internal team where you'll work closely with stakeholders across the business to deliver enhancements, optimise processes, and maximise the value of the Dynamics 365 estate.
What You'll Be Doing
Lead requirements gathering workshops with business stakeholders.
Configure and enhance Dynamics 365 Customer Engagement solutions.
Act as the Functional SME for the Project Operations module.
Translate business requirements into functional designs and user stories.
Work alongside technical teams, partners, and third-party suppliers to deliver solutions.
Support testing, training, deployment, and adoption activities.
Drive continuous improvement and identify opportunities to leverage the wider Microsoft platform.
What We're Looking For
Proven experience as a D365 CE Functional Consultant.
Strong knowledge of Dynamics 365 Customer Engagement applications.
Hands-on experience delivering and supporting D365 Project Operations.
Experience facilitating workshops and engaging with stakeholders at all levels.
Ability to document requirements and functional specifications.
Strong understanding of end-to-end business processes and solution design.
Nice to Have
Experience with D365 Field Service.
Knowledge of the wider Microsoft Power Platform.
Experience working within an end-user environment.
Exposure to integrations across the Microsoft ecosystem.
Why Apply?
Opportunity to own and shape the D365 roadmap.
Work on a growing Microsoft technology estate.
Strong investment in technology and digital transformation.
Collaborative, supportive culture with excellent career progression opportunities.
For more information or a confidential discussion, please get in touch.
Work arrangement
Yes
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