Customer Account Advisor, Telebet

Bring live sporting drama to life over the phone as a Customer Account Advisor, delivering exceptional experiences when the action is at its peak.
Telebet delivers around-the-clock support across high-profile sporting events. Within Telebet, Advisors manage live telephone wagering and account enquiries, ensuring precision, speed and clarity during peak sporting moments.
Advisors navigate specialist wagering systems in real time while maintaining strict adherence to regulatory standards and safer gambling protocols.
Comprehensive training programmes build in-depth product knowledge and technical expertise to handle complex customer interactions with confidence.
Working 5 days over 7 with shifts across evenings and weekends.
Confident and calm approach when making sound judgements in high-pressure scenarios
Strong keyboard skills with fast, accurate data entry
Sound knowledge of sports, fixtures and wagering markets
Background in a contact centre or telephone-based customer service environment
Ability to navigate multiple computer systems simultaneously
Clear communication and active listening abilities

Employment type
Full-time

Work arrangement
No