SAP PTP (MM) Functional Consultant, Interface Operations Support

About Kagool
We are a fast-growing IT consultancy specialising in the transformation of complex Global enterprises. We are looking for passionate and hardworking individuals to help deliver for our global customer base. We embrace the opportunities of the future and work proactively to make good use of technology. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Kagool a great place to work.
Your place in the team
As an SAP PTP (MM) Functional Consultant, Interface Operations Support, you will be responsible for supporting procure-to-pay interfaces between SAP ECC, S/4HANA and connected systems operating in a coexistence environment. You will monitor and resolve interface and transaction failures across purchasing, goods receipt, stock transfer and vendor master processes, ensuring transactions are successfully processed and synchronised across systems.
You will work closely with client business and technical teams to investigate root causes, correct reference data, locks and status issues, and replay or resubmit failed transactions. You will also perform daily ECC-to-S/4HANA reconciliation activities and ensure exceptions are tracked through to closure within agreed recovery targets.
Responsibilities
• Monitor and support procure-to-pay interfaces between SAP ECC, S/4HANA and connected systems in a coexistence environment.
• Monitor and resolve failed or stuck purchase order, goods receipt, stock transfer order (STO) and vendor master transactions.
• Monitor and troubleshoot relevant IDocs and Integration Suite flows, including ORDERS, DESADV, MBGMCR and CREMAS transactions.
• Investigate root causes of interface failures, including reference data, locks, status and processing issues.
• Correct relevant data, locks and status issues and replay or resubmit transactions, confirming successful posting in the target system.
• Perform daily ECC-to-S/4HANA reconciliation for purchase orders and goods receipts and investigate and resolve exceptions.
• Work closely with client business and technical teams to progress transaction exceptions and operational issues through to closure.
• Hand over suspected defects and business issues to client teams with clear evidence and supporting information.
• Maintain accurate operational logs covering incidents, investigation findings, corrective actions and resolution details.
• Work within agreed recovery targets of 15 minutes to 1 hour, depending on transaction priority.
• Support incident and problem management processes and contribute to continuous improvement of interface monitoring and operational support.
• Work collaboratively with onshore/offshore teams and client stakeholders to ensure continuity of procure-to-pay operations.
• Support business users with appropriate data corrections and provide clear guidance on transaction exceptions where required.
Qualifications
• Bachelor’s degree in business, information technology, engineering or related discipline, or equivalent work experience.
Essential Experience
• 8+ years of experience in SAP MM / Procure-to-Pay, with strong hands-on functional support experience.
• Experience working with SAP S/4HANA, including hands-on exposure to S/4HANA-based processes and interfaces.
• Hands-on experience supporting SAP interface operations in an ECC and S/4HANA environment.
• Strong understanding of purchasing, inventory management, goods movements and Stock Transfer Orders (STOs).
• Experience supporting purchase orders, goods receipts and vendor master processes.
• Hands-on experience monitoring, troubleshooting and reprocessing SAP IDocs.
• Practical experience with WE02, WE19 and BD87 for IDoc monitoring and reprocessing.
• Experience working with IDoc types including ORDERS, DESADV, MBGMCR and CREMAS.
• Experience troubleshooting Integration Suite flows and resolving interface-related transaction failures.
• Experience correcting reference data, locks and status issues and successfully resubmitting failed transactions.
• Experience performing ECC-to-S/4HANA reconciliation for purchase orders and goods receipts.
• Strong analytical and problem-solving skills, with the ability to investigate issues and identify root causes.
• Strong interpersonal and communication skills, with the ability to work effectively with business users, technical teams and client stakeholders.
• Ability to work effectively in a shift-based, 24x7 support environment.
• Strong operational support mindset with the ability to prioritise incidents according to business impact and recovery targets.
Career at Kagool
A career at Kagool will give you a path towards progression and opportunities, with the current rate of growth we at Kagool have dedicated time towards individual growth, recognizing individual contributions, filling the team with a strong sense of purpose along with providing a fun, flexible and friendly work environment.

Work arrangement
Yes