Program Manager - GTM

**About greytHR**
greytHR is a full-suite HRMS with agentic AI capabilities — payroll, leave & attendance, performance management, recruitment, and employee self-service, used by 33,000+ organisations and 3.3 million+ users across 25+ countries. We're one of the largest HR tech platforms serving India, the Middle East, and Anglophone Africa, and we're scaling further.
**About the team**
Our GTM function drives new sales and upsell pipeline through digital channels. It's structured as a matrix: four engine teams (Digital, Product Marketing, Brand & Social, Product-Led Growth) build the playbooks, content, and channels; four go-to-market pods (SMB + Mid-Market India, Enterprise/LBU, Middle East & Global, Partners & PSPs) pull from those engine teams to execute against segment-specific pipeline goals. Roughly 30 people run this system today, coordinated through a shared GTM Desk.
**About the role**
We're hiring a GTM Program Manager to own the operating system that connects the four engine teams and four pods — turning plans into shipped work, on schedule, with clean handoffs and a paper trail leadership can trust. You'll work across every track (not embedded in just one), which means your day spans coordinating a Digital campaign launch for the Enterprise pod, tracking a Product Marketing deliverable for the ME pod, and running the weekly cadence that keeps all four pods and four engines in sync.
This is a hands-on execution role for someone who has done this before. You'll be productive from week one, not ramping into it — there's no structured mentoring built into this seat.
**What you'll do**
Partner with Product Marketing and Digital leads at the intake stage of new initiatives — gather requirements, confirm feasibility, define timelines, and turn a brief into a structured, ownable plan
Own the GTM operating cadence: weekly, monthly, and quarterly business reviews, plus regular stand-ups with execution teams — agendas, pre-reads, decisions, and action tracking, end to end
Manage resource allocation across the four pods and four engine teams; resolve routine scheduling and capacity conflicts within a same-day SLA, and flag genuine trade-offs with options, not just problems
Own the roadmap tracker as the single source of truth across planning sheets and Jira; publish a weekly view of what's on track, at risk, or slipped, across every pod
Run launch readiness and QA reviews — confirm every deliverable meets the Definition of Done before it ships, and collect sign-offs
Lead resolution when something breaks: drive root-cause analysis, run blameless postmortems, and fix the process so it doesn't happen twice
Continuously improve how the team works — tighten templates, kill redundant meetings, and use AI tools (Claude, Gemini) to speed up reporting and production workflows
**What you'll bring**
5–8 years managing complex, cross-functional programs in a B2B SaaS or technology company — not single-team project management
PMP certification or equivalent formal program management training
Proven, specific experience owning a recurring business cadence end to end — not just attending one
Admin-level Jira fluency and advanced Google Sheets/Excel skills; working knowledge of Salesforce reporting
Demonstrated ability to drive outcomes through people who don't report to you, in a matrix structure
Sharp written communication — you can produce a status update a leader will read and a checklist a team will actually follow
A track record of structured QA and issue-escalation ownership, including postmortem discipline
**Nice to have**
Prior experience in a Product Marketing or GTM-specific program role
Familiarity with SaaS growth concepts: lead routing, attribution, campaign lifecycle management
Exposure to multi-geography GTM operations, especially India and the Middle East

Work arrangement
No