Growth Restaurant Leader

The Growth Restaurant Leader is a Restaurant Leader with Raising Cane’s that is also responsible for providing strategic direction for each new restaurant opening (NRO) they support. This role is responsible for leading the NRO process and training the Restaurant Leader while deployed. The Growth Restaurant Leader works in collaboration with the Restaurant Leader to meet all performance milestones before and after opening.
This role is tasked with the oversight of the training team’s performance, NRO admin duties and supports all
operations and people development.
The physical work environment includes working in a fast-paced kitchen environment which involves leading a
high volume kitchen team directly on the floor and interacting with customers. It also includes both inside and
outside work in varied temperatures, working with and around food products, industrial equipment, commercial
cleaning products that require the use of personal protective equipment and physical activities necessary to
complete the responsibilities of the job.
Your Impact and Responsibilities:
• Leads NRO strategy and oversees daily restaurant operations and enforces Raising Cane’s policies and
standards
• Leads daily restaurant operations and enforces Raising Cane’s policies and standards
• Develops the growth team and ensures all performance standards are met
• Supports staffing, scheduling, training and performance management
• Utilises reward and recognition program for the crewmembers in the restaurant
• Audits all facets of operations and delivers feedback to support strategy development and execution
with financial, people and operations management
• Executes shift management meeting Raising Cane’s operations and safety standards
• Performs restaurant performance standards observation walks and uses tools to document results and
take corrective action when needed
General to the role:
• Enforces Raising Cane’s policies and standards
• Uses required tools, forms and logs to support shift execution, document results and take corrective
action when needed
• Deploys Crewmembers during a shift and provides exemplary customer service
• Utilises reward and recognition program for the Crewmembers in the restaurant
• Authorises employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.)
• Ensures cleanliness of the restaurant and ensures the facility is in good working order
• Achieves and maintains training restaurant status
• Achieves “meets expectations” or better metrics in all crewmember and operations performance
metrics
• Completes other duties as assigned
Detail-oriented, organised and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication
skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognise problems, set goals, create plans and convert plans into action to solve problems
• Able to measure performance, subjectively and objectively with a high level of emotional intelligence
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and
ability to learn and adapt to new systems quickly
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and
acts as a brand ambassador inside and outside the restaurant
• 5+ years of restaurant or retail management experience
• New restaurant opening and local restaurant marketing experience preferred

Employment type
Full-time

Work arrangement
No