Sr Account Manager-Brooklyn

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Job Title
Sr Account Manager-Brooklyn
What does a great Account Manager do at Fiserv?
The Account Manager has enterprise-wide responsibility for ensuring quality delivery and maintenance support of all products and services to your assigned client. You are responsible for managing and developing operational relationships for your client. You will be required to have an in-depth understanding of the client’s business, goals, strategies and industry trends and directions.
What you will do:
Develop and manage operational and technical relationships through in-person visits and phone calls to help carry out their account plan
Understand the client’s environment to ensure full utilization of Fiserv’s solutions for maximum benefit
Provide various levels of reporting on accomplishments and in-process activities
Influence and work cross-functionally on critical initiatives including, but not limited to, incident response, process improvement, and develop/maintain standard operating procedures
Maintain compliance with system audits, client profile updates, and other administrative duties to ensure Fiserv meets legal and contractual obligations
What you need to have:
High School Diploma or equivalent experience
3+ years’ experience in customer service
Ability to travel up to 20%
What would be great to have:
Bachelor’s degree
Project Management experience
Enterprise problem prevention and resolution experience
Ability to make independent decisions, exercising good judgment and managing complex issues
Salary Range
$59,500.00 - $126,600.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
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