Fraud, Risk and Startegy

About the Team
The Risk team at Navi is responsible for identifying, assessing, and mitigating potential risks across the organization. The Fraud Risk & Strategy (FRS) team, part of the Risk function at Navi, owns fraud risk prevention, detection and investigation across all of Navi's business. To achieve this, FRS partners with Tech, Product & Analytics teams to define fraud controls, set up alerts as well as identify suspicious patterns through investigations.
About the Role
Join Navi’s Group Fraud Risk & Strategy team to lead fraud prevention efforts across our UPI and Rewards businesses. In this role, you’ll blend analytical thinking with hands-on execution to detect, prevent, and respond to fraud risks across the customer lifecycle.
What We Expect From You
The role is expected to focus on the Fraud Risk charter for the UPI and related businesses of the Navi Group, while being part of the Group Fraud Risk & Strategy team. The responsibilities identified below are to be read in conjunction with this understanding.
● Prevention:
○ Understand and drive prevention of losses from various fraud modes (Transaction Fraud, Application Gaps, Account Takeover, 1st and 3rd Party Fraud).
○ Partner with Product & Tech teams to build & deploy fraud control / prevention rules; and also to review adequacy of controls to mitigate frauds at the design stage.
● Detection:
○ Building appropriate alerting / reporting for emerging fraud attacks.
○ Liaise with Analytics teams to help build out data models needed for fraud analytics.
○ Conduct independent analytics of portfolio behavior to identify fraud trends / patterns.
○ Work towards automation of fraud identification and closure processes. ○ Obtain and monitor reports from Business, Product, Audit, Customer Service, Finance, Payment Ops, and Customer Complaints to identify red flags/ early warning signals of fraud.
● Investigations:
○ Work with the FRS Investigations team to study customer frauds, including Root Cause Analysis and suggest measures to strengthen existing processes and systems.
○ Review of samples of cases to check for suspected frauds.
● Ensure closure of action points emanating from various investigations and present the summary of new controls and process improvements to Senior Management.
● Ensure fraud policies, processes and systems are aligned with changing NPCI (and any other applicable) regulatory requirements.
Must Haves
● Bachelor’s Degree in Engineering / Science with focus on Computer Science / Mathematics / Finance / Economics
● Analytical skills including Excel, SQL, Tableau, Python are a must. Experience in data analytics is preferred
● Experience in digital financial services is preferred, with hands-on collaboration with Tech & Product teams.
● Ability to communicate effectively with stakeholders and senior management, including Board Committee members, both verbally and in written presentations.
Our Culture
At Navi, we’re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to
solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you’re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.
We’re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together.
You can explore them at navi.com/careers/values-at-navi to see what drives us every day.
If this feels like you, Navi is the place to grow, thrive and make a real impact.

Work arrangement
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