Account Manager

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.
About you:
You’re someone who enjoys building strong customer relationships and helping customers find the right solutions for their business. You’re organised, proactive and comfortable managing your own workload while working closely with colleagues across different teams.
You communicate clearly, build credibility with stakeholders at all levels and take pride in delivering a great customer experience. You enjoy working towards targets and are motivated by finding opportunities to help customers get more value from their software.
Day-to-day, you will:
Build and grow relationships with customers, identifying opportunities to support their goals and increase adoption of our solutions.
Manage the sales process from initial enquiry through to handover, working closely with pre-sales, consultancy and project teams.
Host customer meetings, including conversations with senior stakeholders, to understand business needs and recommend the right solutions.
Respond to customer enquiries promptly, share feedback with the wider team and help create a positive customer experience.
Your skills and experiences might also include:
Experience in business-to-business (B2B) sales or account management within a target-driven environment.
Experience selling software, particularly human capital management (HCM) or related solutions.
Strong organisation and time management skills, with the ability to prioritise competing demands.
A collaborative approach, with excellent communication skills and a commitment to building positive relationships with customers and colleagues.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Let’s make a difference together.
Love Work. Love Life. Be You.