Graphic Designer

Graphic Designer – Technical Marketing
Experience: 3-6 years
Location: Remote (WFH)
Job Type: Full Time employment
Shift: US Shift (Prior US Shift experience is mandatory)
Notice Period: Immediate Joiners required
Position Summary
We are seeking a detail-oriented, production-focused Graphic Designer to support marketing, product literature, and technical documentation initiatives for a company specializing in commercial bathroom accessories — including toilet paper holders, bathroom stall dividers, hand dryers, soap dispensers, faucets, and related products. This position requires strong proficiency in Adobe Creative Cloud and experience producing polished marketing materials, product literature, and technical documentation from established templates.
The ideal candidate has a background in graphic design within industries such as construction supply, commercial building products, or manufacturing — where design work is technical in nature (e.g., working with 3D renderings, product specifications, dimensional drawings, and line art). This is a marketing and production design role; the candidate is not expected to create engineering drawings or perform technical drafting.
Key Responsibilities
Technical Documentation Support
Update Technical Data Sheets (TDS), Installation Instructions, and Product Specification Sheets by revising text content, formatting, branding elements (logos, watermarks), and layout — without creating the underlying engineering or dimensional drawings.
Apply engineering revisions, template updates, and version control to existing documentation; prepare final production-ready files for internal review and publication.
Update line art captions, dimensional copy, and technical text as directed; source images and spec drawings are provided by the client or internal engineering teams.
Production Design Support
Update brochures, catalogues, sell sheets, marketing collateral, presentation materials, and product literature using established templates and brand guidelines.
Apply layout changes, content revisions, and branding updates (logo swaps, color changes, watermarks); prepare files for print and digital distribution.
Work with technically oriented marketing materials, including 3D product renderings, dimensional graphics, and product specification layouts — comfort with technical subject matter is important.
Product Image Editing
Perform product image cleanup, background removal or replacement, color and finish adjustments, retouching, cropping, resizing, and optimization.
Prepare production-ready image assets for both print and digital channels, including e-commerce, catalogues, and marketing materials.
Digital Asset Management
Organize production files, maintain version control, archive completed work, and prepare packaged production files.
Support ongoing management of Adobe Creative Suite assets; keep file libraries and document templates organized and up to date.
Production Workflow Support
Incorporate review comments and revise artwork following stakeholder feedback; coordinate clarification requests with internal teams.
Prepare revised versions for approval and support multiple revision cycles, maintaining accurate version control throughout the review process.
Use Smartsheet or similar tools to support project tracking and meet deadlines across concurrent projects.
Qualifications
Bachelor's degree preferred; equivalent combination of education, training, and hands-on design experience will be considered.
3–4 years of graphic design experience, with a strong production portfolio demonstrating work with marketing collateral, product literature, technical documents, or catalogs.
Industry background in construction supply, commercial building products, plumbing/bathroom accessories, or manufacturing is strongly preferred — familiarity with technical product environments is a distinct advantage.
Advanced proficiency in Adobe InDesign required, including multi-page layout, templates, paragraph/character styles, tables, and production-ready file preparation.
Expert-level proficiency in Adobe Photoshop required (retouching, masking, background removal, color correction, compositing).
Strong working knowledge of Adobe Illustrator and Acrobat Pro; experience with Adobe Bridge and Lightroom is a plus.
Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).
Experience with Smartsheet, HubSpot, and AI productivity tools (e.g., ChatGPT) preferred.
Strong organizational skills with the ability to manage multiple projects and revision cycles simultaneously.
Excellent written and verbal communication skills; professional demeanor and ability to collaborate across departments.
High attention to detail, strong quality-control instincts, and a self-directed work style.
Portfolio of relevant design, product literature, artwork, and/or image editing work required.
Minimum typing speed of 45 WPM required.
About ARDEM
ARDEM is a leading Business Process Outsourcing (BPO) and Business Process Automation (BPA) service provider. With over 20 years of experience, ARDEM has consistently delivered high-quality outsourcing and automation services to clients across the USA and Canada. We are growing rapidly and continuously innovating to improve our services. Our goal is to strive for excellence and become the best Business Process Outsourcing and Business Process Automation company for our customers.

Work arrangement
Yes