Sample Coordinator

KEY ACCOUNTABILITIES
Laboratory Operations
Execute laboratory tests and procedures in compliance with safety rules, quality standards, and certification requirements.
Perform plausibility checks and control of measurement results and reports before delivery to internal and external customers.
Monitor and maintain test equipment and measuring instruments to ensure accuracy and reliability.
Store and manage samples, data, and reports in accordance with lab protocols.
Support the introduction and validation of new testing methods and equipment in coordination with the Team Lead.
Apply and adapt measures related to occupational safety, quality, and performance standards.
Ensure administrative compliance (e.g., time tracking, documentation) according to Omya and legal requirements.
Consider planned absences and non-project activities in coordination with the Team Lead.
Project Support
Act as a contact person for internal customers during project execution, providing updates on scope and timelines.
Implement special projects under supervision, including method development and process improvements.
Evaluate and suggest improvements to lab procedures and workflows to enhance efficiency and resource utilization.
Customer Interaction & Consulting
Advise internal customers on appropriate test methods and scopes and support with input all team members.
Highlight synergies and opportunities to streamline lab activities and free up resources for strategic tasks.
JOB REQUIREMENTS
RESPONSIBILITIES:
Process daily samples, prototype and literature requests from customers and Omya's Sales Department, including receiving, documenting, ordering and shipping.
Effectively communicate with customers and members of Omya's Sales Department when shipments are processed, ordered, backordered or shipped.
Email order status to the corresponding requesting party, on a regular basis.
Ensure timely delivery of samples to customers.
Maintain sample and literature room stocked and reorder inventory, as needed.
Assist Omya's application lab with ordering sample ingredients.
Assist in trade show coordination, including but, not limited to communication with Omya's Sales Department on what materials are needed and shipment of materials, etc.
File paperwork, such as customer's purchasing orders, certificates of analysis, etc.
Maintain integrity and accuracy of sample database.
Maintain the sample area in a safe, orderly and neat fashion.
Troubleshoot problems on a regular basis.
Other duties as assigned.
Education
Technical diploma or degree in a related field.
Experience
Entry level up to 7 years of experience in laboratory testing and related roles.
Experience in industrial minerals is a plus.
Knowledge and skills
Strong attention to detail and data accuracy.
Good organizational and time management skills.
Ability to prioritize tasks independently within project scope.
Good communication skills with internal and external stakeholders.
Willingness to learn and contribute to continuous improvement.
Other requirements
Excellent command of both oral and written local language, basic to good English is a minimum. Additional language skills are beneficial.
Pay range: $22 - $26 hourly