Senior UI/UX Researcher

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are looking for a Senior UI/UX Researcher to strengthen the UX research practice at Hotel Corporation across key digital product teams. You will split your time between the Sales/Meetings and Events team and the Search team, guiding research from planning through synthesis and sharing clear insights to shape product decisions.
Responsibilities
Plan and run complex qualitative and quantitative research with guests, members, owners, and colleagues to support multiple product teams
Own research insight stewardship by centralizing findings and sharing them with relevant teams and groups
Introduce cutting-edge research techniques that match product team needs
Align research goals with product teams and stakeholders in line with product and business roadmaps
Conduct usability testing to validate experiences and uncover issues
Uphold a commitment to the client's core values
Requirements
Hands-on experience of 3+ years as a user experience researcher
Demonstrated experience with digital web, mobile web, and native app research, with B2C research preferred
Deep expertise in interviews, surveys, contextual inquiry, usability testing, and unmoderated user experience research techniques aligned to clear research goals
Solid skills in research design, facilitation, and analysis
Proven ability to communicate relevant research findings through presentations and written documentation
Collaborative experience working with other researchers, designers, and product teams to support design thinking and lean/agile best practices and tools
Background overseeing and conducting research projects with enterprise software in complex user environments
Strong foundation in hypothesis-driven, continuous learning and evolving the design and discovery process of modern product development with actionable research insights
English proficiency at B2 (Upper-Intermediate) level or higher
We offer
International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

Work arrangement
Yes