Field Service Engineer

Job title: Field Service Engineer
Contract Type: Full Time Permanent - subject to 6 month probation
Location: Field Based - Depot based in Claregalway
Salary: €42,432 per annum, paid monthly + annual tax free meal allowance and uncapped performance incentives. On-Target Earnings (OTE) of €50,000
At Culligan Home, we specialize in providing high-quality water treatment solutions to residential customers across Ireland. Our offering includes filtration systems, reverse osmosis units, and water softeners, helping households enjoy cleaner, safer, and better-tasting water.
As an Field Service Engineer, you will play a vital role in our commitment to excellence by maintaining, and repairing water treatment systems. You will utilize your technical expertise to troubleshoot issues and provide effective solutions, ensuring optimal functioning of our systems and maximum customer satisfaction.
Responsibilities
Service, maintain, and repair water treatment systems, including filtration, softening, and purification systems.
Diagnose and resolve basic equipment faults and performance issues.
Provide technical support and guidance to customers regarding the operation and maintenance of water treatment systems.
Ensure compliance with all safety regulations and company policies.
Maintain accurate records of work performed and materials used.
Collaborate with internal teams to coordinate and schedule installations, repairs, and maintenance.
Requirements
Some experience as an Engineer/Plumber, preferably in the field of water treatment.
Technical knowledge of water treatment systems, including filtration, softening, and purification is preferable however, full training will be given.
Excellent problem-solving and troubleshooting skills.
Ability to work independently and efficiently.
Strong attention to detail and commitment to delivering high-quality work.
Excellent communication and interpersonal skills.
Valid driver's license.
Benefits
Monday - Friday Days working pattern
Uncapped target incentive, OTE €50K + (Base Salary, Meal Allowance, Uncapped incentive)
23 days' holiday + Bank Holidays - increasing with long service
Company Pension scheme
Shopping discounts with Perks at Work
24 hours access to Employee Assistance Programme
Volunteering Day
Employee support network and mental health assistance
Opportunity for career progression

Work arrangement
No