Manager - FMS -

Job Purpose
To handle whole operation of promoters residence with regard to Housekeeping, Horticulture, pest control, Engineering, Systems and IT, Security, Vehicle management and Staff accomodation and facilities
Support all family members to have pleasant and comfortable stay at the residence
ORGANISATION CHART
This position will report to AGM - FMS
Accountabilities
KEY ACCOUNTABILITIES
Key Performance Indicators
Handling complete operation of promoters residence pertaining to
Housekeeping
Horticulture
Pest control
Repair & Maintenance
Systems and IT operation
Inspection
Standardization
Processes monitor
No. of reports/meetings
Timeliness
Handling complete operation of promoters residence pertaining to
Vehicle Management
Staff Accomodation & cafeteria
Guest Relations Management
Event Management
Security and safety
Inspection
Standardization
Processes monitor
No. of reports/meetings
Timeliness
Vendor Management & Invoice processing
Procurement of day to day requirements
Processing of Bills of the vendors.
Coordination with CFMT for Payments of vendors
Renewing all contracts
Tracking all SLA and contracts
No. of contracts
No. of agreements
MIS Report
Data capturing and update
Timelines
Coordination with Stakeholders
Understand each family members requirements
All requests and complaints to be recorded and attended immediately
All tasks to be executed post approval and proper communication
You are sole in charge of the premise and handle all issues on behalf of family members
Please maintain confidentiality in all operational matters
No. of messages
Lead time to close
Data capturing and update
Timelines
Proactive approach
KEY ACCOUNTABILITIES - Additional Details
EXTERNAL INTERACTIONS
Service providers, Suppliers
INTERNAL INTERACTIONS
Promoters
Coordination with DIAL FMS, IT, P&E, Procurement and Raxa
FINANCIAL DIMENSIONS
Focus on frugal initiatives and to bring hospitality factors in day-to-day operation
Other Dimensions
Managing outsourced work force of residence.
Education Qualifications
Bachelor’s Degree in Hotel Management
Relevant Experience
12 – 15 Years of experience in reputed Hotel Brands and Facility Management Company, Candidate should have handled Housekeeping operation, Technical aspects
COMPETENCIES
Personal Effectiveness
Social Awareness
Entrepreneurship
Problem Solving & Analytical Thinking
Planning & Decision Making
Capability Building
Strategic Orientation
Stakeholder Focus
Networking
Execution & Results
Teamwork & Interpersonal influence
FMS Standards Acquaintance (Practitioner)
Strategic Planning and Decision Making (Proficient)
Technology and Automation (Proficient)
Financial Planning and Budgeting (Practitioner)
Vendor and Contract Management (Practitioner)
Cost Optimization (Practitioner)

Work arrangement
No