Community Manager

ROLE: Community Manager
REPORTS TO: Regional Manager or Senior Regional Manager
LOCATION: Valencia at Westchase
THE OPPORTUNITY
The Community Manager is responsible for overseeing all aspects of property operations, including financial performance, leasing, resident satisfaction, and team leadership. This role ensures the community meets occupancy and revenue goals while maintaining high customer service standards. The Community Manager also leads and develops on-site staff and ensures compliance with company policies and industry regulations.
KEY JOB RESPONSIBILITIES
Oversee all property operations, ensuring financial performance, occupancy, and compliance with company policies and regulations.
Lead, train, and manage on-site staff, providing coaching, performance management, and development opportunities.
Maintain resident satisfaction through quality service, effective communication, and proactive retention efforts.
Assist in preparing annual budgets and income projections, manage revenue collection, expenses, and financial reporting to maximize Net Operating Income.
Conduct regular and consistent property inspections, ensuring safety compliance, and addressing maintenance needs in partnership with the Maintenance Manager.
Report property liability claims, worker’s compensation claims, and property loss claims.