Home Lending Underwriting Supervisor – Assumptions

If you are passionate about leading high-performing underwriting teams, elevating credit quality, and delivering exceptional customer outcomes—then you have found the right team.
As an Underwriting Supervisor within Home Lending Assumption Group, you will lead and manage a team of Mortgage Underwriters responsible for analyzing underwriting files for Capacity, Capital, Character, Collateral, and Condition. You will oversee daily operations, manage workflow and inventory distribution, monitor quality outcomes, and ensure compliance with investor guidelines and regulatory requirements.
This role requires strong leadership skills to drive team performance while maintaining the highest standards of underwriting excellence and customer service. You will be accountable for team productivity metrics, quality scores, and timely resolution of audit findings. Additionally, you will serve as a key liaison between senior management and the underwriting team, providing strategic insights and operational updates. You are also responsible for leading a team of Mortgage Underwriters while ensuring optimal team performance, inventory management, quality control, and regulatory compliance through effective oversight and coaching.
Job responsibilities
Lead, coach, and develop a team of Mortgage Underwriters to achieve individual and team performance goals and conduct regular one-on-one meetings, performance reviews, and provide ongoing feedback and coaching as well as monitor individual and team productivity metrics, quality scores, and customer satisfaction ratings
Identify performance gaps and implement corrective action plans when necessary
Foster a collaborative team environment that promotes professional growth and knowledge sharing
Oversee daily inventory distribution and prioritization to ensure timely loan processing
Monitor aging reports and implement strategies to reduce cycle times and meet service level agreements
Review and approve underwriting decisions that exceed team member authority levels and conduct quality reviews of completed loan files to ensure adherence to investor guidelines and company policies along with monitoring quality metrics and implement improvement plans to address deficiencies
Lead responses to internal and external audit findings related to underwriting decisions and coordinate with Risk Management, Compliance, and Quality Assurance teams on audit-related matters
Develop and implement corrective action plans to address audit findings and ensure timely completion of audit responses and follow-up requirements
Participate in management meetings and provide operational insights and recommendations and collaborate with senior leadership on strategic planning and goal setting
Contribute to process improvement initiatives and policy development
Support training and onboarding of new team members
Required qualifications, capabilities, and skills
Minimum 5 years of mortgage underwriting experience with 2 + years in a supervisory or team lead capacity
HUD Direct Endorsement (DE) and VA credit certifications
Comprehensive expertise in Conventional, Government, Agency, and Jumbo loan guidelines
Proven track record of managing team performance and achieving productivity targets
Strong leadership and people management skills with experience coaching and developing staff
Excellent analytical and problem-solving abilities for complex underwriting scenarios
Outstanding written and verbal communication skills for audit responses and stakeholder communication
Proficiency in mortgage origination systems and reporting tools
Demonstrated ability to manage multiple priorities in a fast-paced environment
This is a remote; work from home (WFH) position.