Program Coordinator - Memory Care - Full Time

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.
We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!
GENERAL DESCRIPTION
The Memory Clinic/GUIDE (Guiding an Improved Dementia Experience) Program Coordinator reports to the Memory Clinic Manager and indirectly to the AVP of Outpatient Clinics. The coordinator provides support and services for the planning, implementation, oversight and continued growth of the GUIDE Program. This includes a wide range of tasks associated with the roll out and implementation of The GUIDE program. These tasks include coordinating and implementing plans that ensure the program runs within the required policies and procedures as outlined by the Centers for Medicare & Medicaid Services (CMS). The coordinator acts as the central point of contact managing internal and external communications. In addition to these duties the Program director continues to act as a Patient Navigator for the Guide program meeting with patients both in clinic and in their homes.
PERFORMANCE STANDARDS
1. Supports the mission of the collaborative GUIDE program.
2. Creates and distributes documentation in a timely and accurate manner.
3. GUIDE database is consistently up to date and current.
4. GUIDE policies and procedures are accurate and available at all times.
5. Meets with patients and caregivers as required by GUIDE.
6. Promotes adherence to GUIDE accreditation requirements and standards.
MINIMUM QUALIFICATIONS
1. Bachelor's degree in public health or related health service field.
2. 1 year of related work experience.
3. Experience with data collection and reporting.
4. General knowledge of and skills in the use of computers, including basic computer applications.
5. Certified in Basic Life Support within 3 months of hire.
Work Shift
8a-4:30p (United States of America)
Benefits (FT/PT)
Retirement - IPERS
Education Assistance
Employee Health & Wellness
PTO
Free Parking
Health Insurance
Supplemental Insurance
529 College Savings Plan
And more!
Broadlawns Medical Center is an Equal Opportunity Employer