Specialist, Client Processing Representative

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Specialist, Client Processing Representative to join our team. This role is located in Pittsburgh, PA – 4 days in office requirement.
In this role, you’ll make an impact in the following ways:
Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing.
Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to BNY's service standards.
Collaborate with internal teams to ensure seamless transaction processing, fostering a culture of teamwork and continuous improvement.
Analyze transaction data to identify trends and opportunities for process optimization, contributing to operational excellence.
Maintain up-to-date knowledge of industry regulations and BNY policies to ensure compliance in all client interactions.
Support initiatives aimed at enhancing the client experience, aligning with BNY's focus on innovation and client trust.
To be successful in this role, we’re seeking the following:
Bachelor’s degree in finance, Business Administration, or a related field preferred.
0-5 years of experience.
Experience in brokerage processing is preferred.
Strong analytical skills with the ability to interpret transaction data and identify improvement opportunities.
Excellent communication skills for effective client interaction and resolution of inquiries.
Detail-oriented with a focus on accuracy in transaction processing and compliance with standards.