Medical Office Support, Thurston Medical Clinic

Thurston Medical Clinic, of Praxis Health is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.
In this role, you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary.
Must have an aptitude to learn and a passion to serve others.
Must be someone who thrives in a busy, fast-paced environment.
Must have exceptional customer service skills, be highly organized, and detail oriented.
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: https://youtu.be/MrNWtn42prY
Essential Job Functions
Greets, screens, and schedules patients.
Inputs information into electronic health records and other support services platforms.
Performs clerical duties related to clinical service.
Prepares and processes correspondence. Answers routine medical administrative inquiries.
Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions, and other relevant
information between patients and their clinical team.
Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
Assists in medical record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
Ensures scheduling accuracy for ease and best use of provider and patient time.
Vital contributor to internal communication via multiple software programs.
Maintains files and assists in establishing office systems.
Assists in the care and maintenance of office equipment.
Performs medical receptionist duties as necessary.
Benefit Highlight
Medical, Dental, Vision with In-Network & Custom Network discounts
401(K) with discretionary employer match
Paid Time Off
Free clinical diagnostic laboratory testing performed in-house
Minimum Qualifications
High school diploma or general education degree (GED)
Minimum 1 year (preferred 2+ years) of medical front office experience in a high-volume setting.
Strong understanding of medical terminology and insurance processes
Excellent customer service, communication, and multitasking skills
Proficiency with electronic health record (EHR) systems
High attention to detail and ability to maintain patient confidentiality
Reliable, punctual, and able to work effectively both independently and as part of a team
About Our Company
Praxis Health is a family of medical groups providing high-quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different from other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge. Come see how healthcare is done right!
General Physical Requirements