IT Business Analyst

Duration: FTE
Location: NJ-New Brunswick, 100% Remote
Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew process improvement associates measure and document customer satisfaction, cost and time reduction, and quality improvement processes and develop strategies to improve them.
Responsibilities
Requirements and Business Analysis
Gather and document requirements from global process owners, site subject matter experts, and business stakeholders
Analyze current processes and identify opportunities to improve workflows, reporting, and system functionality
Translate business needs into functional requirements, user stories, acceptance criteria, and process flows
Help align site-specific needs with global processes and standards
Delivery and Backlog Support
Partner with Product Owners, project managers, and development teams to refine and prioritize the backlog
Work with internal IT teams and external vendors to clarify requirements and resolve questions throughout delivery
Review proposed solutions and delivered functionality to ensure alignment with business requirements
Stakeholder Engagement and Adoption
Serve as a liaison between Quality, Manufacturing, and IT teams
Facilitate discussions to align stakeholders on requirements, priorities, and process changes
Support change management, user training, and communications for new or enhanced systems
Testing and Documentation
Support user acceptance testing, including developing test scenarios, coordinating business participation, and tracking issues through resolution
Create and maintain requirements, process documentation, user guides, and work instructions
Follow applicable GxP, validation, and documentation standards in partnership with Quality and validation teams
Qualifications
1–3+ years of experience as a Business Analyst supporting IT, data, or digital initiatives
Experience in pharmaceutical, biotechnology, medical device, or another regulated environment
Strong requirements gathering, process analysis, and documentation skills
Familiarity with Agile delivery practices, including backlog refinement, user stories, and sprint ceremonies
Experience using Jira or similar project and requirements management tools
Ability to communicate effectively with business stakeholders, technical teams, and external vendors
Experience supporting user acceptance testing, training, or system adoption
Preferred Qualifications
Exposure to Quality or Manufacturing processes and enterprise systems such as ERP, MES, or QMS
Familiarity with GxP requirements and computerized system validation
Experience working with global teams or supporting initiatives across multiple sites
The salary range for this role is $62,000 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.
At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.
Americans With Disabilities Act (ADA)
Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at turnberryhr@turnberrysolutions.com.

Work arrangement
Yes