Assistant Facility Operations Manager

Position Summary
The Facility Operations Assistant Manager is a full-time position that assists the Facility Operations Manager in delivering clean and functioning facilities while providing excellent customer service. This may include maintaining club space, training fellow team members, and being the source of managerial support when the Manager is not present. The Facility Operations Assistant Manager works the opposite schedule of the Facility Operations Manager and must be flexible to meet the needs of the business.
Job Duties and Responsibilities
Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities
Responds to member feedback with urgency and provides follow up communication with solutions
Assists the manager with monthly and annual budget recommendations
Assists in training team members through providing on going training, coaching, counseling, and continuous feedback
Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations
Assists with the recruiting and interviewing for the Operations department
Attends weekly department head, Operations department, and "all club" meetings
Builds positive relationship with members while gathering feedback
Coordinates and creates Operations staff schedules
Position Requirements
High School Diploma or GED
CPR/AED certification required within the first 30 days of hire
1 year of customer service experience
Aquatic Facilities Operator Certification (AFO)
Certified Pool Operator license (CPO) within 3 months of hire
Must be available to work a flexible schedule to meet the needs of the business
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​ Preferred Requirements
Health and fitness operations experience
College degree in business, hospitality, or related field
Experience with building operations
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Pay
This is an hourly position with wages starting at $26.00 and pays up to $34.75, based on experience and qualifications.
Benefits
All team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
Medical, dental, vision, and prescription drug coverage
Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Parental leave and adoption assistance
Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
Deferred compensation plan, if the team member meets the required income threshold
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.