Account Manager

Account Manager
Compensation: $1600-$2500 + commissions in USD Per Month!
About Remote Leverage
Remote Leverage is a leading recruiting agency based in Florida, specializing in outsourcing and offshoring talent from Latin America and around the world for U.S.-based businesses. You'll join our team to manage priority and enterprise-tier client accounts while fostering strategic relationships.
Responsibilities:
• Own and manage priority and enterprise-tier client accounts as the primary point of contact.
• Apply and reinforce the Account Manager playbook and consultative-selling approach across all client interactions.
• Lead client-facing pricing and product adoption discussions, introducing Leverage to existing and prospective clients.
• Manage escalations end-to-end, adhering to the standard resolution paths.
• Utilize the concession ladder as a negotiation tool for single-deal resistance.
• Identify and close expansion revenue opportunities within existing accounts.
• Promote the client referral program, ensuring eligible referrals are tracked and rewarded.
• Maintain accurate and up-to-date records in Relay for all accounts and activities.
• Mentor and coach junior Account Managers, providing call coaching and leadership coverage.
• Provide process improvement feedback based on client and candidate interactions.
Preferred skills & Tools:
• Experience managing a book of high-value or enterprise client accounts.
• Strong consultative sales and negotiation skills.
• Experience with CRM platforms (Relay or similar).
• Experience coaching or mentoring team members.
• Strong problem-solving skills and sound judgment on escalations.
Qualifications:
• +3 Years of experience in an Account Manager role or related role.
• Proven track record of expansion revenue, upsells, or renewals.
• Experience handling escalations and negotiating resolutions with clients.
• Fluent in English, both verbal and written.
• Stable internet connection, laptop, and headset.
• High level of motivation and persistence.
• Energetic and upbeat.
• Team player.
• Willing to listen to feedback and improve.
Interested? Hiring immediately. Apply now!

Work arrangement
Yes