Facilities Dispatcher II - The Cosmopolitan

Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
Job Description
THE JOB:
It is the responsibility of the Dispatcher to provide excellent internal and external Guest Service by using excellent service and communication skills to support the guest, engineers and other departments in their goals.
THE STARTING RATE:
$21.00 Per hour
THE DAY-TO-DAY:
Manage computerized maintenance management systems to prioritize, manage and dispatch maintenance team, complete assigned administrative tasks on a consistent basis
Recognize required needs of a fast-paced environment by using good judgment and the ability to multi-task; own all requests and complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction; answer incoming calls and assist when necessary or direct calls to appropriate areas
Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance; anticipate guests’ needs, respond promptly and acknowledge all guests, no matter how busy or time of day; prioritize guest requests/dispatches
Knowledgeable of Department and Hotel goals; knowledgeable of hotel information to answer guest inquiries, and work under minimal supervision to complete tasks in a timely manner
Maintain a constant awareness of personal and property cleanliness, safety and accident prevention
THE IDEAL CANDIDATE:
Must be 21 years of age or older
High School Diploma or GED required
Technical school or completed apprenticeship in similar trade Preferred
Experience in the hospitality industry or similar environment
Preferred
Work varied shifts, to include weekends and holidays
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.Aspx?RequestID=a588c957c6e0
Are you ready to JOIN THE SHOW? Apply today!