Roster Coordinator

We're looking for a Roster Coordinator to join our Auckland-based team on a 6-month, fixed-term contract. This is a fast-paced, varied role where you'll balance operational requirements with the needs of our people to ensure effective service delivery.
This is a full-time opportunity, working Monday to Friday, 8.30am to 5.00pm. Initial training will be office-based, with the flexibility to work a mix of home and office days once you're fully trained.
Key Responsibilities:
Coordinate the day-to-day rostering process, helping ensure the right people are in the right place at the right time to support our frontline services.
Maintain accurate databases for daily rosters
Manage weekly rosters and leave requests
Support workforce planning across a busy 24/7 operation
To be successful in this role, you will have:
Experience in rostering or a similar coordination role (preferred)
Excellent verbal and written communication skills
Ability to remain calm under pressure and take pride in delivering a high standard of service
Confident in picking up the phone and building positive relationships
Proven experience using systems and the Microsoft Office suite, particularly Word and Excel
Good attention to detail and accuracy with the ability to manage multiple tasks
A team‑oriented mindset and positive attitude
A resilient, adaptable approach
If you're organised, thrive in a fast-paced environment, and enjoy making a real difference behind the scenes, we'd love to hear from you.

Employment type
Full-time

Work arrangement
No