Order Operations & Accounts Receivable Specialist

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are looking for a Temporary Order Operations & Accounts Receivable Specialist to join our team on a 6-month contract.
This role will provide day-to-day support to the Order Operations and Accounts Receivable teams, including sales order processing, invoicing, payment follow-up. The position will work closely with Sales, Finance, and other relevant departments to help ensure orders and invoices are processed accurately and on time.
This opportunity is suitable for a detail-oriented and organized candidate who is interested in gaining hands-on experience in Order Management, and Accounts Receivable.
What You Will Be Doing:
Assist with the processing and review of sales orders, customer invoices, and license-related requests.
Coordinate with Sales, Finance, and other relevant teams to collect and verify information required for order and invoice processing.
Support the preparation and issuance of customer invoices, including checking billing information, applicable fees.
Coordinate with the Accounts Receivable to monitor outstanding invoices and payment status.
Assist with internal and external follow-up on outstanding payments with distributors, partners, resellers, and customers when required.
Respond to basic invoice, and escalate more complex matters to the appropriate team member.
Help ensure transactions are properly and completely recorded in the relevant systems.
Support the Sales team in addressing operational or billing issues that may arise before or after a deal is closed.
Assist with documentation and information requests for internal and external audits.
Follow company policies, procedures, approval processes, and internal controls.
Perform other related Order Operations and Accounts Receivable support tasks as assigned.
What We Need from You:
College/University student, fresh graduate, or candidate with 0–3 year of relevant experience.
Background in Accounting, Finance, Business Administration or a related field is preferred.