Asset Protection Investigator

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.
Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.
With our proven track record of success, we are excited to expand our operations to Germany. As a startup operation in this new market, we offer a unique opportunity for innovative and driven individuals to make a significant impact. Join us at the forefront of establishing the PSA brand in Europe and enjoy the benefits of working in a startup environment backed by the stability and resources of a successful US business.
Collectors ist führender Entwickler innovativer Technologien und bietet Sammlern weltweit Dienstleistungen mit zusätzlichen Nutzen. Wir bewerten, authentifizieren, lagern und verkaufen Millionen von Sammlerstücken, die Rekorde brechen. Dabei modernisieren und digitalisieren wir unsere Prozesse kontinuierlich, um Sammler bei der Ausübung ihrer Leidenschaften zu unterstützen. Wir sind stets auf der Suche nach talentierten Mitarbeitern für unser wachsendes Team.
Unser Angebot umfasst Sammelkarten, Autogramme, Comics, Münzen, Videospiele, Veranstaltungstickets und Erinnerungsstücke. Zu unseren Tochtergesellschaften gehören PSA, PCGS, Beckett, SGC und Card Ladder.
Seit unserer Gründung im Jahr 1986 haben wir Millionen von Artikeln bewertet und authentifiziert. Wir beschäftigen mehr als 3000 Mitarbeiter in unserem Hauptsitz in Santa Ana, Kalifornien, und in unseren Büros in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Kanada, Mexiko, Deutschland, das Vereinigte Königreich und Frankreich.
Aufgrund unserer nachweislichen Erfolgsbilanz freuen wir uns, unsere Geschäftstätigkeit auf Deutschland auszuweiten. Als junges Unternehmen in diesem neuen Markt bieten wir innovativen und engagierten Menschen die einzigartige Chance, einen entscheidenden Beitrag zu leisten. Werde Teil unseres Teams und gestalte die Zukunft der Marke PSA in Europa mit. Profitiere von den Vorteilen eines dynamischen Startup-Umfelds mit der Stabilität und den Ressourcen eines erfolgreichen US-Unternehmens.
We’re looking for an Asset Protection Investigator to provide investigative support and services for our Operations facility in our Frankfurt office and other Collectors locations.
As the Asset Protection Investigator, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees. You’ll need to understand the big picture strategy and work with cross-functional teams and external partners.
This position is expected to work independently, leveraging investigative and intelligence collection skills and building a strong (internal + external) network.
You'll report to the Head of Global Security and Asset Protection and work onsite from our Frankfurt, Germany office with occasional travel.
What You’ll Do:
Identify and lead the mitigation of internal loss.
Conduct investigations focusing on:
High value missing/lost product
Identifying trends to mitigate the possibilities of internal theft
Confirming operational mishaps/errors
Leveraging CCTV, handling incident Reporting, completing data Analysis
Carry out company-wide loss prevention investigations, adhering to best practices & procedures.
Generating clear and detailed reports & recommendations for countermeasures. Thoroughly document information gathered during investigations to aid in successful prosecution of suspects.
Developing & presenting procedural improvements utilizing strong analytical and problem solving skills.
Create, maintain, and manage records using company approved methods, proper retention of evidence and disposition of evidence.
Collaboration with external stakeholders & local law enforcement - Upon successful completion of investigation, prepare professional case files and refer cases to law enforcement for prosecution. Attend hearings as required and update appropriate files with court-related outcomes.
Collaborate with the Collectors Security Team to progress investigations to closure. Some travel to other markets may be necessary to perform these job duties at other facilities.
Work with the Head of Global Asset Protection to proactively identify gaps/areas of improvement with respect to digital security systems (access control, video surveillance, video storage) or physical processes that create exposure to theft.
Maintain relationships internally with key stakeholders and leadership and externally with Local/State/Federal Law Enforcement.
Who You Are:
3+ years of proven professional experience in Loss Prevention/Asset Protection with a preference working in high value retail or manufacturing entities
Excellent analytical skills and broad experience documenting investigations with the ability to think creatively, handle multiple projects simultaneously, and build relationships with internal and external stakeholders
In depth knowledge of security systems, basic of design concepts and specifications including access control and video monitoring systems (CCTV)
Ability to work independently with minimal direction
A high degree of self-awareness and the ability to work closely with others in a friendly and collegial environment.
Detailed knowledge of investigative rules & techniques, proper procedure, and chain of custody with a focus on documentation and experience in preparing case documents for referral to local Courts of Law, preferred
Experience conducting risk analyses, vulnerability and gap assessments, and physical security surveys and preparing recommendations for leadership & business partners for the elimination of procedural/policy issues that increase theft exposure, preferred
Formal educational background in an area of study relevant to this position, preferred
Certifications is interview techniques preferred
Pay Transparency Statement: The salary range for this position is €59,300.22 - €78,424.54. Placement within the range is based on objective, gender-neutral factors such as relevant experience, qualifications, and scope of responsibility. This role may also be eligible for bonuses or other variable compensation.
This role requires the candidate to pass a criminal background check.
Diversity Statement:
Collectors Universe is an equal opportunity employer. We welcome applications from all qualified candidates regardless of ethnic origin, gender, religion or belief, disability, age, or sexual orientation (m/w/d).