Polisseur Service Client

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
YOUR MISSION:
Ensure the polishing operations, retouching and finishes touching for whole components in production and customer service in accordance with quality criteria of the brand.
HOW WILL YOU MAKE AN IMPACT?
- Develop comprehensive workstream or project plans, ensuring all activities are meticulously identified, organized, and aligned with the organization's project management framework to achieve project objectives.
- Oversee the delivery of research, workshops, and other activities, ensuring the specification and agreement of project deliverables are met.
- Strategize and execute stakeholder engagement activities to foster effective working relationships, ensuring stakeholder needs and concerns are addressed.
- Coordinate the identification, elicitation, and thorough analysis of project requirements, documenting and managing these requirements throughout the project lifecycle, and verifying the end deliverable.
- Identify, evaluate, and manage project risks, issues, dependencies, and constraints, escalating matters when necessary and developing solutions to mitigate concerns.
- Prepare detailed project review reports and presentations, including key information, commentary, and recommendations, to support the review process and enable stakeholders to evaluate progress and agree on changes.
- Lead a small project team, clearly communicating necessary outcomes and required directions, coordinating team actions on project tasks, and identifying areas for improvement to enhance team capabilities through training, coaching, and mentoring.
- Review existing operations within the work area, generating new ideas to identify continuous improvements.
- Manage project resources efficiently, proactively handling project costs, providing forecasts, and presenting variances with narratives at appropriate review points to ensure effective utilization.
- Assign short-term work schedules to team members to meet expectations within established timelines.
- Prepare moderately complex documents using various applications for technology devices, such as standard office software, and gather and summarize data for reports.
- Draft elements of product documentation and user training to support the transition to business as usual, contributing to post-project reviews and the identification of lessons learned.
- Conduct assurance reviews within the project, facilitate independent third-party assurance reviews, and take appropriate actions to resolve identified issues, ensuring senior stakeholders' confidence in the project's ability to deliver on time, within budget, and to quality standards.
- Develop personal capabilities by participating in assessment and development planning activities, formal and informal training, and coaching, and maintain external professional accreditation where relevant. Stay informed on relevant technology, external regulations, and industry best practices through ongoing education, attending conferences, and reading specialist media.
- Hold a Bachelor's Degree or equivalent level of education.
- Possess sound experience and understanding of straightforward procedures or systems.
- Have basic experience in coordinating the work of others.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Upper Secondary School
Sound experience and understanding of straightforward procedures or systems.