Associate Project Manager - Implementations

We are looking for an Associate Project Manager to help customers successfully move to and get value from Recruiterflow. You will coordinate data migrations, customer implementations, and enterprise pilots by working closely with customers and our Engineering, Customer Success, and Sales teams. You will understand customer requirements, translate them into clear execution plans, track dependencies, validate outcomes, and ensure projects move forward without gaps.
This role is well suited to someone early in their career who is analytical, resourceful, comfortable working with data and technology, and able to communicate clearly with both customers and internal teams. You should be willing to investigate problems, find practical solutions, and take responsibility for delivering outcomes.
The core responsibilities for the job include the following:
Customer Data Migration:
Coordinate the end-to-end migration of customer data from legacy CRMs and other systems into Recruiterflow.
Work with customers to understand their existing data structure, workflows, field mappings, and migration requirements.
Translate customer requirements into clear documentation and actionable inputs for the engineering team.
Review source data, identify inconsistencies or gaps, and work with customers to resolve them before migration.
Validate migrated data for completeness, accuracy, relationships, and usability.
Track open items, dependencies, risks, and timelines through to completion.
Keep customers informed throughout the migration process and set clear expectations regarding responsibilities and timelines.
Customer Implementation and Value Delivery:
Partner with Customer Success Managers to implement Recruiterflow for new and existing customers.
Help translate customer goals and processes into practical configuration and implementation plans.
Coordinate activities such as data setup, workflow configuration, testing, user readiness, and go-live.
Support initiatives that help existing customers adopt more of Recruiterflow and achieve measurable business outcomes.
Identify implementation risks or adoption gaps early and work with the relevant teams to address them.
Maintain clear project documentation, decision logs, status updates, and next steps.
Enterprise Pilots and Pre-Sales Support:
Work with the Sales team to set up pilots and proof-of-concept environments for enterprise prospects.
Understand the prospect's workflows, data requirements, evaluation criteria, and expected outcomes.
Coordinate sample data migrations and required system configurations.
Ensure pilot environments are accurate, usable, and ready within agreed timelines.
Collect feedback during pilots and coordinate necessary follow-ups with Sales, Customer Success, Product, and Engineering.
Help convert successful pilots into well-planned customer implementations.
Cross-Functional Execution:
Act as the coordination point between customers, engineering, customer success, and sales.
Break ambiguous requirements into clear tasks, owners, dependencies, and timelines.
Follow up proactively to keep projects moving and escalate risks before they affect delivery.
Investigate recurring migration and implementation issues and recommend scalable improvements.
Use AI-based tools to analyze information, prepare documentation, investigate issues, and improve execution speed.
Contribute to implementation playbooks, migration checklists, templates, and internal documentation.
Requirements:
2-4 years of experience in project coordination, SaaS implementation, customer onboarding, data migration, business analysis, solutions consulting, or a related role.
Strong analytical and structured problem-solving abilities.
Excellent written and verbal communication skills, with the confidence to work directly with global customers.
Ability to understand customer requirements and translate them into clear technical and operational actions.
Comfort working with spreadsheets, structured datasets, field mappings, and data-quality checks.
Working knowledge of SQL or the ability to learn and use it for data validation and investigation.
Familiarity with AI tools and an interest in using them to improve the quality and speed of work.
Ability to collaborate effectively with technical and customer-facing teams.
Strong attention to detail, particularly when handling customer data and validating outcomes.
A bias toward action, consistent follow-through, and the ability to take responsibility for a project from requirement gathering through completion.
Ability to manage multiple projects simultaneously without losing visibility into details or commitments.
Willingness to work with customers across North American and European time zones when required.
Good to Have:
Experience with an ATS, CRM, HR technology platform, or other B2B SaaS product.
Exposure to customer data migration or system implementation projects.
Experience working with APIs, CSV files, databases, data transformation, or integration workflows.
Familiarity with project management and documentation tools.
Experience in a fast-growing SaaS company or a customer-facing technology role.
What Success Looks Like:
Customer data is migrated accurately and within committed timelines.
Implementation projects have clear plans, owners, dependencies, and status visibility.
Customers receive proactive communication and always understand the next step.
Enterprise pilots are configured correctly and ready for evaluation on time.
Risks and data-quality issues are identified before they become delivery problems.
Recurring implementation work becomes increasingly documented, repeatable, and efficient.
Customer Success, Sales, and Engineering teams view you as a dependable partner who brings clarity and drives projects to completion.

Experience
1-5 yrs