Live opening · Posted 19 hours ago

IT Technical Manager

Janjaes Group of Companies · Noida, Uttar Pradesh, India (On-site)

Linkedin No

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At a glance

The key details from the original listing.

Posted 19 hours ago

CompanyJanjaes Group of Companies

LocationNoida, Uttar Pradesh, India (On-site)

Work modeNo

Source

ListedPosted 19 hours ago

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About the role

Description supplied by the original job listing.

Key Responsibilities:
Manage day-to-day technical support and IT infrastructure operations.
Handle installation, configuration, and troubleshooting of routers, switches, access points, LAN/WAN, and network devices.
Diagnose and resolve hardware, software, and network-related issues.
Monitor network performance and ensure system uptime and reliability.
Manage technical escalations and provide timely resolution to customers/users.
Coordinate with vendors and service providers for installation, maintenance, and issue resolution.
Maintain technical documentation, service reports, and support records.
Lead and guide the technical support team and ensure SLA adherence.
Requirements:
5+ years of experience in Technical Support / Network Support / IT Infrastructure.
Must have hands-on experience on Zoho workplace and Zoho mails.
Strong knowledge of Networking, TCP/IP, LAN/WAN, DNS, DHCP, VPN, Routers, Switches, and Wi-Fi.
Hands-on experience in installation, configuration, troubleshooting, and maintenance of networking equipment.
Good understanding of network security and basic firewall concepts.
Strong troubleshooting, communication, and team management skills.
Relevant certifications such as CCNA/Network+ will be an added advantage.

Work arrangement
No

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