Patient Services Specialist/ Radiology Support Services

This is a Fully Remote Job
About Our Client:
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. It operates within a health system that includes a top-rated medical school and a recognized research center, focusing on advancing medical knowledge and providing primary and specialty care. The center is known for compassionate patient care and pioneering medical advances, serving a large community that includes multiple hospitals and health services.
About the Opportunity:
The PATIENT SERVICES SPECIALIST is responsible for managing internal and external communications, scheduling appointments, and collecting patient information to support efficient care delivery within Radiology Services. This role is essential for facilitating smooth interactions among staff, providers, and patients, contributing directly to patient satisfaction and the quality of healthcare services.
Responsibilities:
Provide efficient internal and external communications, including phone answering and call triaging
Schedule provider and ancillary service appointments
Obtain patient demographic, financial, and clinical information
Collaborate with clinic team members to prioritize patient satisfaction and care delivery
Perform other duties as requested
Requirements:
High school diploma or equivalent
Two years of healthcare, administrative, or customer service experience, or equivalent combination of education and experience
Compliance with legal requirements when applicable, such as licenses or certifications
Pay Range and Compensation Package:
Pay range from $21.63 to $30.91 hourly
Benefits & Perks:
Information about benefits is available through the organization’s staff benefits portal
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes