General Virtual Assistant (Work From Home) – For Pooling

About Us
VirtuallyinCredible is a people-focused company that started with one Virtual Assistant and has grown to over a thousand home-based VAs. We are committed to providing excellent service to our clients while creating a supportive and growth-oriented environment for our team members.
We are currently looking for a General Virtual Assistant who will help deliver outstanding customer support and contribute to our continued success.
Responsibilities
Provide customer support and manage client communications
Handle calls and email inquiries
Perform administrative tasks such as A/R, A/P, work order processing, notices, compliance, lease renewals, document preparation, and email management
Assist with marketing and social media management
Follow client-specific Standard Operating Procedures (SOPs)
Stay updated on changes to SOPs and company guidelines
Represent VirtuallyinCredible’s core values in all interactions
Provide data, updates, and reports to the leadership team as needed
Perform additional tasks as required
Qualifications
Fluent in written and spoken English
Good American accent
Willing to undergo background checking
Quiet and professional home office setup
Willing to work the graveyard shift
Fast and reliable internet connection (minimum 10 Mbps) with backup
Dependable electricity with power backup
Computer Requirements:
Computer RAM: 8 GB to 16 GB or higher
Computer Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor
Computer Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)
Why You’ll Love Working With Us
Permanent work-from-home setup
Paid training
Annual performance appraisals
Free noise-cancelling headset
Holiday pay
Overtime pay
Referral bonuses
Year-end bonus
Supportive and rewarding work environment

Work arrangement
Yes