Director of People and Mission

Position Summary
The Director of People & Mission provides strategic leadership for the organization’s people, culture, employee experience, and mission-driven initiatives. This position is responsible for developing and maintaining a workplace culture that reflects the company’s values, supports employee engagement and accountability, and aligns people practices with organizational goals.
The Director serves as a trusted partner to executive leadership and department leaders, providing guidance on employee relations, talent development, performance management, organizational effectiveness, and workplace culture.
Key Responsibilities
People & Culture Leadership
Develop and implement people strategies that support the company’s mission, values, and business objectives.
Establish and maintain a positive, respectful, accountable, and high-performing workplace culture.
Partner with leadership to identify organizational and workforce needs and develop appropriate solutions.
Promote consistent application of company policies, procedures, and workplace expectations.
Monitor employee engagement and identify opportunities to improve employee experience and retention.
Employee Relations
Serve as a resource for employees and managers regarding workplace concerns, policies, performance, and employee relations matters.
Partner with leadership and HR to address workplace issues consistently, professionally, and in accordance with applicable employment requirements.
Support investigations, corrective actions, and conflict-resolution processes when appropriate.
Maintain appropriate confidentiality and documentation regarding employee matters.
Talent & Organizational Development
Oversee initiatives related to recruiting, onboarding, employee development, career growth, and retention.
Develop and support performance-management processes that establish clear expectations and accountability.
Identify training and development opportunities based on organizational and employee needs.
Assist leaders in developing strong teams and succession plans for key positions.
Promote professional development and continuous learning throughout the organization.
Mission & Values
Serve as a primary steward of the company's mission, vision, and core values.
Translate organizational values into practical workplace behaviors, leadership expectations, and employee programs.
Develop initiatives that strengthen employees’ connection to the organization's purpose.
Partner with leadership to ensure company communications and employee programs consistently reflect the organization's mission.
Support recognition programs and initiatives that reinforce desired behaviors and organizational values.
Leadership & Strategic Partnership
Serve as a member of the leadership team and provide people-related insight during organizational planning and decision-making.
Advise executives and managers on workforce planning, organizational development, and employee-related matters.
Analyze workforce trends and employee feedback to identify opportunities and potential risks.
Establish measurable goals and metrics for employee engagement, retention, development, and culture.
Lead or support organizational change initiatives and internal communications.
Qualifications
Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field preferred.
5+ years of progressive experience in human resources, people operations, organizational development, employee engagement, or a related discipline.
Experience working in a leadership or management capacity.
Strong knowledge of employee relations, performance management, workplace policies, and HR best practices.
Strong communication, interpersonal, conflict-resolution, and problem-solving skills.
Ability to maintain confidentiality and exercise sound professional judgment.
Demonstrated ability to build relationships and influence leaders at all levels of an organization.
Strong organizational skills and ability to manage multiple priorities.
HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR is preferred.

Employment type
Full-Time

Work arrangement
No